As an Entry PC Technician, you'll ensure the reliability and performance of desktop systems and connected hardware across diverse operational environments. Based in Keystone, CO, you'll support on-mountain and remote locations by deploying, configuring, and maintaining PCs, laptops, printers, and associated peripherals.
Key Responsibilities
- Set up and deploy desktop and laptop systems with Microsoft operating systems and essential software, including Microsoft Office, IBM Client Access, and Resort POS
- Diagnose and resolve hardware and software issues promptly, responding to service tickets and providing ongoing technical support
- Maintain compliance with enterprise policies, including Microsoft system and group policy standards
- Support remote sites and manage equipment moves, additions, and changes across locations
- Perform after-hours maintenance and on-call support as needed, including occasional use of company vehicles
- Document configurations, procedures, and system updates to meet compliance and operational standards
- Collaborate with IT teams and departments to support project goals and maintain consistent service delivery
- Lift and transport equipment as required by site needs
Qualifications
Applicants should have 1–3 years of experience in desktop support with a solid grasp of Windows operating systems, basic networking (including Ethernet and switched networks), and standard PC and printer functionality. Strong communication skills, both written and verbal, are essential, as is the ability to work independently and as part of a coordinated team.
Preferred candidates will have familiarity with HP, Dell, and IBM hardware platforms. Microsoft certifications are a plus. Willingness and ability to perform on-call duties and work in on-mountain environments is required. Occasional use of a personal vehicle may be necessary.
