AuditBoard is hiring an Enterprise Renewals Manager (Temp) (Remote)

AuditBoard is hiring an Enterprise Renewals Manager (Temp) to play a key role in sustaining our market-leading retention and driving revenue growth through customer subscription renewals and expansion. This remote, individual contributor position focuses on the strategic, closed-loop renewal process for our enterprise customer base.

What You'll Do

• Develop and implement strategic renewal plans, initiating the process 6 months before contract end, conducting account research, and navigating complex contract structures.
• Negotiate terms and pricing, identify expansion opportunities, and collaborate with internal stakeholders (Sales, Customer Success, Legal, Deal Desk) for smooth renewal processes.
• Generate and deliver renewal quotes and order forms accurately and in a timely manner.
• Manage coordination and execution of amendments and renewal documents.
• Provide accurate rolling 180 day forecasts, update Salesforce and forecasting systems, and ensure clear, professional communication with customers.
• Gather customer insights, identify risks, share feedback with relevant teams, and refine strategies for future renewals.

What We're Looking For

• A proven track record (4+ years) in Enterprise SaaS renewals, sales, customer success, or account management, with experience managing contract renewals and negotiations.
• Proficiency in advancing renewals with platforms like Salesforce, BoostUp, MixMax, Outreach, and Gong.
• Exceptional organizational skills for managing multiple renewals and strong attention to detail.
• Ability to assess contract terms, identify upsell opportunities, and resolve issues proactively.
• Effective interpersonal skills for working with cross-functional teams and clear, concise communication.
• Skill in prioritizing tasks and managing multiple deadlines in a fast-paced environment, closing renewals on time and with a sense of urgency.
• Understanding of key SaaS metrics and experience in forecasting revenue impacts and optimizing renewals.
• Commitment to a seamless customer experience, anticipating needs, and aligning solutions with customer and company objectives.
• Detail-oriented mindset focused on the fine print, MSA, contract terms, and customer history, with a commitment to accuracy and quality in documentation.
• Excellent presentation, verbal, and written communication skills; ability to convey complex information clearly and professionally.
• Self-motivated, proactive, and energetic team player.

Nice to Have

• A Bachelor’s Degree in Accounting, Business, Finance, or a related field.

Technical Stack

• Salesforce
• BoostUp
• MixMax
• Outreach
• Gong

Team & Environment

This role is part of the Client Advisory Services team at AuditBoard.

Benefits & Compensation

• Live Your Best Life (LYBL): $200/mo for anything that enhances your life.
• Remote and hybrid work options, plus lunch in the Cerritos office.
• Comprehensive employee health coverage (all locations).
• 401K with match (US) or pension with match (UK).
• Competitive compensation & bonus program.
• Flexible Vacation (US exempt & CA) or 25 days (UK).
• Time off for your birthday & volunteering.
• Employee resource groups.
• Opportunities for team and company-wide get-togethers.

Work Mode

This is a remote position for U.S.-based candidates.

AuditBoard is an equal opportunity employer. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.