Responsibilities
- Collaborate with Account Executives to understand customer requirements and develop customized technical solutions
- Translate business objectives into technical requirements and solution designs.
- Drive compelling demos and impactful Proof of Values (PoVs) to effectively showcase the value of the CodeRabbit platform
- Help in responding to security questionnaires
- Habitually provide feedback and collaborate cross-functionally with product and engineering teams to address customer issues with a focus on improving the product experience
- Stay abreast with industry trends, and emerging technologies in AI-powered development tools and platforms
- Contribute towards improvement of internal tools and documentation of playbooks, guides and best practices
- Support transition from pre-sales to post-sales to ensure a smooth customer onboarding experience
Requirements
- 5+ years of experience in a customer-facing technical role with 2+ years in a dynamic, fast-paced, startup-like environment
- Experience working with diverse stakeholders, from technical teams to business leaders.
- Strong organizational skills and ability to manage multiple customer needs simultaneously
- Strong experience with software development tools and platforms
- Comfortable working with commandline
- Knowledge in cloud platforms (AWS, GCP or Azure)
- Excellent communication and interpersonal skills.
- Strong sense of ownership, self-motivation and eagerness to acquire new skills solve new problems
- Willingness to uplevel the knowledge and skills of your peers through mentorship, trainings and shadowing
Nice to Have
- Experience in container orchestration platforms (e.g., Kubernenetes), infrastructure as code (e.g. Terraform), CI/CD tools (e.g. Github Actions)
Benefits
- Work on cutting-edge technology with real-world impact
- Collaborative and innovative environment
- Competitive salary, equity, and benefits
- Professional development opportunities
Work Arrangement
Remote (City/Region) — Boston
