SupportYourApp is looking for a Community Strategy & Operations Consultant to manage and optimize operations for our FoodTech clients. You'll be responsible for ensuring performance and resolving conflicts within a multicultural, multilingual remote community of photographers.
What You'll Do
- Conduct follow-up calls with community members.
- Handle operational conflicts by investigating and resolving issues.
- Engage top performers to identify and replicate best practices.
- Coordinate scheduling by matching confirmed photoshoots with available photographers.
- Manage photographer performance through feedback, retraining, and follow-up.
- Address rule compliance and escalate cases when necessary.
What We're Looking For
- Native Spanish and excellent English communication skills (C1 level written and verbal).
- Solution-oriented mindset with solid project management skills.
- Experience within the food tech industry.
- Experience handling data in Google Sheets, including knowledge of filters, formulas, and pivot tables.
- Ability to organize tasks, set priorities, and drive execution autonomously.
- Proactive approach with strong ownership of responsibilities.
- Detail-oriented approach.
- Excellent communication and interpersonal skills.
- A personal laptop or computer (at least 8GB RAM) and a stable internet connection (minimum 50 Mbps download / 40 Mbps upload).
Nice to Have
- Experience with Hubspot.
Technical Stack
- Google Sheets
- Hubspot
Benefits & Compensation
- Fixed schedule: Monday–Friday, 9 AM–5 PM or 12 PM–8 PM, GMT-3.
- Opportunity to cooperate fully remotely.
- Inclusive international environment.
- Compensation in USD.
- Rewards for referring friends.
- Balance between project workload and personal time, internal health policy.
- Responsive leadership interested in your development and long-lasting cooperation.
- Greenhouse conditions for self-development.
- A culture built on trust, with no time-tracking requirements.
Work Mode
This role is fully remote and operates on a global scale.
SupportYourApp is an equal opportunity employer.
