Remote (Global) Full-time

Replicant is hiring an Engineering Manager

About the Role

Replicant is hiring an Engineering Manager to own one or more development teams, balancing execution goals with mentorship and team development in our fast-paced, remote-first environment. This is not a hands-on coding role, but you will be responsible for ensuring high technical and product quality, a pragmatic technical approach, and customer satisfaction.

What You'll Do

  • Collaborate closely with Product Management, Engineering Leadership peers, and your team to build services and platforms foundational to our virtual agent platform.
  • Run a well-organized team by creating and fostering a shared mission that drives toward a common goal.
  • Manage and prioritize work through a rigorous, yet lightweight, agile process.
  • Provide mentorship, feedback, and guidance for your team members through individualized growth plans and measurable goals.
  • Use your technical expertise to provide leadership and oversight of projects on your team.
  • Guide architecture and design decisions.
  • Provide thorough and thoughtful code reviews.
  • Occasionally commit some code on non-critical path projects.
  • Build and support a collaborative working culture in a remote-first environment.

What We're Looking For

  • 2+ years of experience leading remote software engineering teams.
  • Experience with ownership and accountability and have driven the execution of high-value projects end-to-end.
  • Strong background delivering foundational services with a mix of external and internal customer stakeholders.
  • Excellent planning and communication skills and a vivid imagination. Ability to translate abstract ideas into meaningful and incremental plans.
  • A well-established process for growth as well as experience championing promotions.
  • A passion for making data-driven leadership and product decisions. Proficiency with tools like JIRA and Sheets to inform key decisions.
  • A passion for increasing team velocity, predictability, and satisfaction by implementing and coaching development processes, like Agile and TDD.
  • Experience in Agile (Scrum) methodologies and ceremonies. A fan of incremental improvement culture and celebrating success.

Benefits & Compensation

  • Remote working environment that respects time zone differences.
  • Highly competitive salaries, equity, and for US Employees, a 401(k) plan.
  • Top-of-the-line healthcare (medical, vision, and dental).
  • Health and Wellness Perk.
  • Equipment Stipend.
  • Flexible vacation policy.
  • Amazing team trips & offsites.
  • Eligible for a 5-week sabbatical after being at the company for 4.5 years.

Work Mode

This is a global, remote-first position.

Replicant is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse, and equitable workplace built on trust, support, and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken, or veteran status.

Required Skills
Engineering ManagementTeam LeadershipSoftware Development LifecycleTechnical StrategyHiringMentoringProject ManagementCommunicationCross-functional CollaborationPerformance ManagementAgile MethodologiesProduct DevelopmentProcess ImprovementStakeholder ManagementTechnical Architecture
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About company
Replicant

Replicant builds an AI platform for customer service, helping contact centers resolve more requests, proactively identify issues, and improve agent performance with AI-powered conversation intelligence and AI agents. The company's AI agents handle millions of calls monthly for Fortune 500 companies and high-growth innovators, leading the shift from legacy systems to AI-first service powered by large language models.

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Job Details
Category management
Posted 8 months ago