Responsibilities
- Define project scope, goals, timelines, and budgets for website initiatives, including new product launches, redesigns, and feature enhancements.
- Create detailed project plans, assign tasks, and manage resources using tools like Asana or Jira to ensure on-time and on-budget delivery.
- Coordinate with internal stakeholders (marketing, sales, operations, content) and external vendors (developers, designers) to align on requirements and resolve issues.
- Oversee the full product lifecycle from kickoff and wireframing through development, testing, launch, and post-launch optimization.
- Monitor project progress, risks, and dependencies, providing regular status updates and reports to leadership.
- Ensure website projects meet technical standards (e.g., responsiveness, speed, SEO best practices) and business objectives (e.g., conversion rate improvement).
- Facilitate user testing, gather feedback, and iterate on designs and functionality to enhance customer experience.
- Manage content migration, integration with e-commerce tools (Shopify), and third-party systems during site updates.
- Track key website metrics post-launch (traffic, bounce rate, conversions) and recommend ongoing improvements.
- Maintain project documentation, SOPs, and knowledge base for web processes to support team scalability.
- Demonstrate high agency in decision-making, prioritization, delegation, and raising standards to drive project excellence and team performance.
- Identify opportunities to implement AI-driven automation in web workflows, tools, and processes to increase efficiency and scalability.
Requirements
- Proven experience leading product for an e-commerce brand on Shopify or Shopify Plus
- Proven experience selling a physical goods product through e-commerce
- Experience evaluating, optimizing and implementing CRM, Order Management and Inventory Management systems
- Strong experience with backend operations, Shopify B2B, and backend Shopify connections
- Strong understanding of web fundamentals (UX, CRO, SEO, performance)
- Experience working with cross-functional teams and external vendors
- Exceptional organizational skills and follow-through
- Clear, proactive communicator who keeps stakeholders aligned
Nice to Have
- Background in B2B, enterprise, or technical products
- Experience supporting paid media or growth teams
- Comfort using AI tools to improve workflows
- History of building systems, not just shipping projects
Additional Information
- Supportive leadership team and growth-oriented culture
