The E-commerce Operations & Marketplace Coordinator will serve as the founder's right hand for the US market, managing day-to-day operations across multiple sales channels. This role is ideal for a detail-oriented professional ready to make an impact from day one at HireHawk, a company passionate about connecting clients with reliable, remote-ready talent.
What You'll Do
- Manage product listings across multiple sales channels
- Add new products and update existing listings
- Monitor which products are live on each marketplace and flag missing or incorrect listings
- Track product comments and reviews across key sales channels
- Coordinate fulfillment-related issues with the 3PL warehouse in New Jersey
- Export returns data from Mirakl for Nordstrom and Bloomingdale’s and prepare/import data into warehouse systems weekly
- Periodically review inventory levels and provide replenishment feedback
- Monitor and respond to customer and business communications, including sales inbox and Instagram messages
- Support retailer communications with Nordstrom and Bloomingdale’s on behalf of the founder when needed
- Serve as a coordination point between the founder and external partners such as digital agencies, warehouse providers, and consultants
- Help coordinate digital marketing, social media, blogs, and email marketing either directly or through an agency
- Conduct competitor analysis for pricing, product development, and customer journey insights
- Research Pinterest and market trends to support new product development ideas
- Prepare sales analysis and reporting
- Analyze performance trends and identify opportunities or issues
- Turn insights into practical recommendations
What We're Looking For
- Strong organization
- Attention to detail
- Ability to represent the founder professionally when interacting with retailers, agencies, and service providers
Technical Stack
- Mirakl
Team & Environment
- Small remote team supporting a founder
- Reporting directly to the founder
- Thriving in a small, fast-moving environment
Benefits & Compensation
- Monthly salary of $1,300 - $1,500
Work Mode
- Remote / virtual position
- Open to candidates across LATAM
We are committed to equal employment opportunity regardless of location or background.
