HireHawk seeks an E-commerce Operations & Marketplace Coordinator to act as the founder's direct support for US market operations. This versatile remote role combines day-to-day marketplace coordination, fulfillment oversight, and analytical reporting in a small, fast-moving environment.
What You'll Do
- Manage product listings across multiple sales channels, adding new products and updating existing ones.
- Monitor which products are live on each marketplace and flag missing or incorrect listings.
- Track product comments and reviews across key sales channels.
- Coordinate fulfillment-related issues with the 3PL warehouse in New Jersey.
- Export returns data from Mirakl for Nordstrom and Bloomingdale’s and prepare/import data into warehouse systems weekly.
- Periodically review inventory levels and provide replenishment feedback.
- Monitor and respond to customer and business communications, including sales inbox and Instagram messages.
- Support retailer communications with Nordstrom and Bloomingdale’s on behalf of the founder.
- Serve as a coordination point between the founder and external partners such as digital agencies, warehouse providers, and consultants.
- Help coordinate digital marketing, social media, blogs, and email marketing either directly or through an agency.
- Conduct competitor analysis for pricing, product development, and customer journey insights.
- Research Pinterest and market trends to support new product development ideas.
- Prepare sales analysis and reporting, analyzing performance trends and identifying opportunities or issues.
- Turn insights into practical recommendations.
What We're Looking For
- Strong organizational skills and meticulous attention to detail.
- Ability to represent the founder professionally when interacting with retailers, agencies, and service providers.
Technical Stack
- Marketplace Platform: Mirakl
Team & Environment
You will act as the founder's right hand, reporting directly to the Founder in a lean team structure.
Benefits & Compensation
- Monthly salary range of $1,300 - $1,500.
Work Mode
This is a fully remote position. Candidates must be located in LATAM.
