About the Role
The role involves supporting travelers by providing expert advice, managing bookings, and ensuring excellent customer service in Dutch, all while based in Greece with full relocation assistance.
Responsibilities
- Assist clients in Dutch with travel planning and itinerary creation
- Handle booking requests across flights, accommodations, and tours
- Provide accurate and timely travel information to customers
- Respond to client inquiries via phone, email, and chat
- Ensure customer satisfaction throughout the travel process
- Collaborate with travel partners to secure best options
- Manage changes and disruptions in travel plans efficiently
- Maintain up-to-date knowledge of destinations and offerings
- Process reservations and confirmations accurately
- Troubleshoot customer issues with empathy and speed
- Support multilingual travelers where Dutch is the primary language
- Work according to schedule within a dynamic travel team
- Adapt quickly to last-minute travel changes
- Uphold company standards in service delivery
- Use internal systems to track and update client bookings
Compensation
Competitive salary with benefits
Work Arrangement
On-site in Greece
Team
Collaborative travel operations team
Relocation Package
- Fully covered relocation costs to Greece
- Assistance with housing setup
- Support with administrative registration processes
- One-time travel allowance for initial move
Work Environment
- Modern office located in a coastal city
- Multicultural team with international clients
- Supportive onboarding and training program
- Positive and inclusive workplace culture
Yes
