Barcelona, Catalonia, Spain Remote (Global) Full-time

Mercier Consultancy MD is hiring a Dutch Speaking Remote Customer Service Representative - Work Remote Worldwide

About the Role

Mercier Consultancy is hiring a Dutch Speaking Remote Customer Service Representative to provide excellent support to our Dutch-speaking client base. Your journey will start with a 3-month training program in Greece, followed by a transition to full-time remote work.

What You'll Do

  • Deliver exceptional customer support to Dutch-speaking clients through phone, email, and chat.
  • Effectively resolve inquiries, ensuring a positive experience with every interaction.
  • Master our client systems and processes during the training program to enhance your efficiency.
  • Work flexibly from anywhere while staying connected with an enthusiastic global team.
  • Seize the opportunity to grow your career within a high-performing environment.

What We're Looking For

  • Fluency in Dutch (both written and spoken) to engage effectively with our customers.
  • Strong communication skills paired with problem-solving abilities.
  • Comfortable using digital tools and eager to embrace remote work.
  • Self-motivated, proactive, and ready to learn.
  • Willing to relocate to Greece for the 3-month training program.

Benefits & Compensation

  • A 3-month fully supported training in Greece with a relocation package.
  • Access to remote work opportunities worldwide after training.
  • Inclusion in a global on-demand agent database with exclusive client contracts.
  • Professional growth and career advancement within Mercier Consultancy.
  • Networking and mentorship opportunities with international client service leaders.

Work Mode

This is a global, fully remote position after the initial 3-month training period in Greece.

Mercier Consultancy is an equal opportunity employer.

Required Skills
Dutch LanguageEnglish LanguageCustomer ServiceCommunication SkillsProblem SolvingTime ManagementCRM SoftwareTeam CollaborationCustomer Support ToolsAdaptability
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About company
Mercier Consultancy MD

A consultancy firm offering customer service opportunities with a supportive and collaborative work environment

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Posted 5 months ago