Mass General Brigham (The McLean Hospital Corporation) is hiring a Duals Program Manager

Site: Mass General Brigham Health Plan Holding Company, Inc. Mass General Brigham thrives on a diverse professional ecosystem, encompassing medical practitioners, clinical staff, business professionals, technological specialists, scientific researchers, and system strategists committed to advancing our organizational mission. As a mission-driven, non-profit entity, we champion patient care, scientific exploration, educational advancement, and community engagement, aiming to deliver extraordinary healthcare experiences. We firmly believe exceptional collaborative teams drive groundbreaking medical innovations and welcome all potential candidates to discover the unique experience of being part of Mass General Brigham. Job Summary Accountable for comprehensive management of dual product portfolio. Spearheads and implements strategic initiatives aligned with organizational objectives and planning frameworks. Coordinates communication and collaboration with internal and external stakeholders. Develops programmatic calendars, serves as primary organizational interface, and supports diverse program activities. Conducts comprehensive analysis of dual program elements, providing critical updates to product leadership, organizational stakeholders, and external partners. Responsibilities include creating project plans, executive summary presentations, and specialized deliverables. Identifies and escalates potential challenges, recommending strategic solutions. Provides leadership and support to team members. Essential Functions - Supports program requirements under product leadership direction, coordinating and monitoring standard and specialized dual product initiatives - Responsible for understanding dual contracts and facilitating cross-functional team comprehension of critical product considerations - Identify potential programmatic risks, challenges, and develop robust mitigation strategies to minimize operational impact - Monitor program progression and proactively address deviations from established plans or timelines - Manages program communications, supports comprehensive review of dual program materials, and serves as primary liaison ensuring internal and external awareness of product initiatives Qualifications Education - Bachelor's Degree in Related Field required; Master's Degree preferred; equivalent professional experience may substitute Experience - Minimum 5-7 years professional program management experience - Demonstrated cross-functional team collaboration expertise - Preferred experience with Dual plans, Medicaid, or Medicare programs - Preferred experience presenting to external stakeholders like regulators and advocacy groups Knowledge, Skills, and Abilities - Exceptional oral and written communication capabilities - Ability to deliver presentations across diverse audience segments - Proficient in meeting facilitation and workgroup management - Superior organizational skills, detail-orientation, independent work capacity, multitask management, deadline adherence Additional Job Details Working Conditions - Hybrid role requiring biweekly on-site presence Remote Type: Remote Work Location: 399 Revolution Drive Scheduled Weekly Hours: 40 Employee Type: Regular Work Shift: Day (United States of America) Pay Range: $78,000.00 - $113,453.60/Annual Grade: 7 Mass General Brigham values individual team member contributions through comprehensive compensation strategies. Base pay considerations incorporate skills, experience, education, certifications, and critical factors. Compensation extends beyond base salary, including comprehensive benefits, career advancement opportunities, differentials, potential bonuses, and recognition programs. EEO Statement: Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. All qualified candidates receive fair employment consideration regardless of protected characteristics. Reasonable accommodations provided for individuals with disabilities during application, interview, and employment processes. Mass General Brigham Competency Framework Our competency framework defines leadership effectiveness through ten interconnected competencies balancing people-focused and performance-focused behaviors. These observable, measurable skills contribute to workplace effectiveness, performance evaluation, hiring decisions, developmental planning, and talent pipeline establishment.