The Document Specialist ensures precise and timely preparation of legal documents for clients and government agencies, supporting trademark and copyright submissions. This role demands close adherence to procedures, government regulations, and internal workflows while delivering consistent customer updates and collaborating across departments in a remote setting.
Responsibilities
- Develop expertise in trademark and copyright filing processes through ongoing training and learning
- Produce legal documents accurately and within required timeframes for customers and government entities
- Coordinate third-party submissions and manage deadlines for process serving
- Maintain high-quality service by following established procedures, tracking time metrics, resolving processing issues, and staying current with government requirements
- Collaborate effectively with legal, customer service, and operations teams across the organization
- Provide regular and clear status updates to customers on document progress
- Support operational efficiency by cross-training in related roles and responsibilities
- Assist the team by completing additional tasks and contributing to shared goals as needed
Requirements
- Experience in copyediting, proofreading, or detailed review of documentation
- Proficiency in using Microsoft Office, internet tools, and common software applications
- Ability to work effectively in a team-oriented, fast-paced environment while managing multiple tasks
- Strong communication skills with the ability to explain complex information clearly to non-specialists
- Self-motivated with a willingness to learn new responsibilities and work independently
- Highly organized, proactive, adaptable, and focused on precision
- Background in conducting general research
Tech Stack
Microsoft Office, Internet, Related software applications
Work Arrangement
Remote position with requirement to reside in the Greater Houston Area for potential in-person training or events
Team
Part of a 95-person team under 360 Legal, supporting legal and filings operations; works closely with attorneys, customer service, and operations teams in a collaborative structure
- Punctuality – Be on time
- Accountability – Hold yourself and your teammates accountable for your work
- Mutual respect - Embrace the talents of your colleagues and our clients
- Integrity - Do what’s right, because it’s right
- Quality - Make something better, today
- Empathy - Build connections through kindness
- Empowerment - Live our mission
- Consistency – Dependably maintain a high quality for your work you conduct
- Innovation - Believe it’s possible
- Problem Solving - There is no such thing as “Not my problem.”
- Humility - Embrace and drive change
- Fearlessness - Challenge yourself to think and dream big
- Reliability – Consistent attendance and punctuality
Additional Information
- This position is remote; however, employees must reside in the Greater Houston Area for potential in-person training or events
- The company is a subsidiary of 360 Legal
- Swyft Legal is an Alternative Business Structure that allows non-lawyers to own law firms and legal service providers
- Ranked on the Inc 5000 for four consecutive years as one of the fastest-growing companies in Houston
- Founded in 2015 by a lawyer and two online entrepreneurs, the company has grown to a team of 95
