Williams Lea by RRD is hiring a Document Production Associate (Monday-Friday, 12pm-9pm)

The Document Production Associate position is responsible for providing word processing and/or document production services for our clients. (* denotes an “essential function”) Utilize appropriate logs and/or tracking software for all document production work Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle Perform work in document production, proofreading, intake and workflow coordination functions, as needed Use established procedures, standards and formats to edit, proof, convert, create, transcribe or otherwise complete document production requests to client satisfaction Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions Communicate with team members, lead, supervisor or client on job or deadline concerns Meet contracted deadlines for service delivery to our clients Troubleshoot basic software or hardware problems Help to foster a proactive environment of continuous service enhancement and relationship building with the client Perform quality assurance on work, as requested Adhere to Williams Lea Tag policies, in addition to client policies Use equipment and supplies in a cost efficient manner