General Motors is seeking a District Manager to be the face of our OnStar & Loyalty programs with dealerships in the Northeast Houston region. In this field-based role, you will build strong partnerships with dealer leaders to coach on and sell GM software subscriptions, focusing on services like OnStar and the My GM Rewards program. You will be instrumental in driving adoption and ensuring dealers can fully leverage the technology within their vehicles.
What You'll Do
- Assume territorial responsibility for the Houston Metro Area.
- Clearly communicate the benefit of OnStar as GM’s tech ingredient brand to drive dealership excitement.
- Establish effective relationships with dealers within your assigned District, serving as a trusted advisor.
- Act as the main liaison between OnStar, GM’s vehicle brands, and assigned dealerships.
- Build familiarity and engagement with current and future product offerings.
- Serve as subject matter expert on all things related to the My GM Rewards Loyalty program and Rewards Credit Cards.
- Initiate and conduct live training or remote calls with dealer leadership and personnel on OnStar’s portfolio.
- Build strong, productive relationships within GM’s field team ecosystem.
- Conduct monthly sales performance analysis, leveraging data & analytics to identify opportunities.
- Support planning and countermeasures to meet aggressive monthly, quarterly, and annual performance targets.
- Assist in product launches to ensure streamlined marketing and advertising between the dealer and GM.
- Ensure dealers are providing customers with the technological capabilities that come with their purchase.
- Monitor Dealer, District, Zone, and Regional metrics to ensure they meet or exceed goals.
- Resolve all dealer-customer satisfaction issues through appropriate channels.
What We're Looking For
- 2+ years in sales and customer service.
- Bachelor’s degree or 2+ years of experience in the automotive industry in lieu of a degree.
- Computer skills with Microsoft Office proficiency: Microsoft Word, Excel, PowerPoint, and Outlook.
- Comfortable with technology and subscription services, including troubleshooting mobile app and internal platform issues.
- Excellent oral and written communication skills.
- Proper use of language, grammar, and diction.
- Daily travel within market, with minimal overnights required.
- Ability to legally operate a motor vehicle on a regular basis and successfully complete a Motor Vehicle Report review.
Nice to Have
- Outside Sales experience.
- Experience working with automotive dealerships and/or OEMs beneficial, including familiarity with new, used, commercial and service operations.
Technical Stack
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
Team & Environment
This is a field role, part of the OnStar team.
Work Mode
This is a local-city role requiring you to live within 50 miles of Houston, TX, in the Houston Metro Area.
General Motors is committed to being a workplace that genuinely fosters inclusion and belonging. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
