Remote (City) Full-time

Smucker Foodservice, Inc. is hiring a Director, Sales- Dollar Channel (US Retail Sales Team)

About the Role

Smucker Foodservice, Inc. is hiring a Director, Sales- Dollar Channel to drive profitable sales growth and build strategic partnerships within the US retail sector. In this role, you will lead a national sales team and manage key customer relationships, focusing on our Frozen Handheld, Spreads, and Coffee businesses.

What You'll Do

  • Achieve profitable sales growth by developing and executing annual customer business plans.
  • Develop strategic annual business plans and track progress to achieve or exceed net sales targets.
  • Maintain omnichannel marketplace awareness and apply business insights effectively.
  • Utilize syndicated and other customer data sources to inform strategic and tactical plans.
  • Manage and provide visibility into KPIs and trade budgets.
  • Ensure monthly and quarterly sales forecast accuracy and communicate business performance.
  • Develop and lead a team of sales employees at varied skill levels across the US.
  • Inspire and lead direct reports and cross-functional field support teams.
  • Employ appropriate interpersonal styles and approaches to gain acceptance of ideas or plans.
  • Ensure training, tools, and processes are focused on delivering business aligned with JMS go-to-market strategies.
  • Possess sound knowledge of company financials, accounting procedures, trade financials, and personnel policies.
  • Drive strategic partnerships and maintain a long-term focus with all internal and external stakeholders.
  • Manage Customer P&Ls, providing direction on improving profitability.
  • Lead the business planning process, working closely with cross-functional business partners.
  • Empower teams to lead cross-functional initiatives, driving accountability and ownership.
  • Champion customer needs through an in-depth understanding of their go-to-market strategy and data.
  • Identify continuous improvement opportunities to enhance sales strategy and organizational/talent capabilities.
  • Build and maintain relationships with retail partners and all pertinent decision-makers.
  • Develop strategies to drive category and JMS brand growth for the retailer.
  • Manage Joint Business Planning and goal alignment with key stakeholders and long-range vision.

What We're Looking For

  • Bachelor's degree.
  • 10+ years of sales experience with a proven track record of meeting or exceeding targets, including at the HQ level; Dollar General experience included.
  • 5+ years of large sales team management, people management experience, and a proven track record of inspiring a team.
  • Strong customer management skills, including the use of syndicated data sources such as 1010data, Nielsen, or IRI/Circana.
  • Understanding of P&L Management, Category Management, Trade Promotion Management, Pricing Structures, and Trade Terms.

Nice to Have

  • Experience in food categories.
  • Previous cross-functional experience.
  • Broker management experience.
  • Strategic thinker with the ability to envision the future of sales teams, processes, and relationships.
  • Leadership/Executive presence, leading through resonant engagement, demonstrating mindfulness, hope, and compassion to build an inclusive environment.
  • Self-motivated with the ability to embrace change and deliver results while managing multiple/diverse priorities.
  • Excellent communication skills, detail-oriented, and self-motivated.
  • Ability to lead, communicate, present, and influence all levels of the organization, including executive and C-level.

Technical Stack

  • 1010data
  • Nielsen
  • IRI/Circana

Team & Environment

You will lead a team of sales employees at varied skill levels across the US.

Work Mode

This is a remote position, with a preferred location in Nashville, TN.

Smucker Foodservice is an equal opportunity employer.

Required Skills
1010dataNielsenIRICircanaSales ManagementDollar ChannelUS RetailTeam LeadershipCustomer Relationship ManagementP&L ManagementStrategic PlanningBusiness DevelopmentData AnalysisCross-functional CollaborationNegotiation
Relocating to Thailand?

Visa and work permit handled by experts

SVBL manages your entire visa process — from application to approval. Work permits, extensions, and compliance all covered. One partner for legal, immigration, and settling in.

Work permit processing
Visa extensions & renewals
Immigration compliance
Banking & housing guidance
Get free consultation
Free initial consultation
About company
Smucker Foodservice, Inc.

A food company focused on delivering quality products with a culture rooted in strong beliefs and community support.

Visit website
Job Details
Category management
Posted 7 months ago