Smucker Foodservice, Inc. is hiring a Director, Sales- Dollar Channel to drive profitable sales growth and build strategic partnerships within the US retail sector. In this role, you will lead a national sales team and manage key customer relationships, focusing on our Frozen Handheld, Spreads, and Coffee businesses.
What You'll Do
- Achieve profitable sales growth by developing and executing annual customer business plans.
- Develop strategic annual business plans and track progress to achieve or exceed net sales targets.
- Maintain omnichannel marketplace awareness and apply business insights effectively.
- Utilize syndicated and other customer data sources to inform strategic and tactical plans.
- Manage and provide visibility into KPIs and trade budgets.
- Ensure monthly and quarterly sales forecast accuracy and communicate business performance.
- Develop and lead a team of sales employees at varied skill levels across the US.
- Inspire and lead direct reports and cross-functional field support teams.
- Employ appropriate interpersonal styles and approaches to gain acceptance of ideas or plans.
- Ensure training, tools, and processes are focused on delivering business aligned with JMS go-to-market strategies.
- Possess sound knowledge of company financials, accounting procedures, trade financials, and personnel policies.
- Drive strategic partnerships and maintain a long-term focus with all internal and external stakeholders.
- Manage Customer P&Ls, providing direction on improving profitability.
- Lead the business planning process, working closely with cross-functional business partners.
- Empower teams to lead cross-functional initiatives, driving accountability and ownership.
- Champion customer needs through an in-depth understanding of their go-to-market strategy and data.
- Identify continuous improvement opportunities to enhance sales strategy and organizational/talent capabilities.
- Build and maintain relationships with retail partners and all pertinent decision-makers.
- Develop strategies to drive category and JMS brand growth for the retailer.
- Manage Joint Business Planning and goal alignment with key stakeholders and long-range vision.
What We're Looking For
- Bachelor's degree.
- 10+ years of sales experience with a proven track record of meeting or exceeding targets, including at the HQ level; Dollar General experience included.
- 5+ years of large sales team management, people management experience, and a proven track record of inspiring a team.
- Strong customer management skills, including the use of syndicated data sources such as 1010data, Nielsen, or IRI/Circana.
- Understanding of P&L Management, Category Management, Trade Promotion Management, Pricing Structures, and Trade Terms.
Nice to Have
- Experience in food categories.
- Previous cross-functional experience.
- Broker management experience.
- Strategic thinker with the ability to envision the future of sales teams, processes, and relationships.
- Leadership/Executive presence, leading through resonant engagement, demonstrating mindfulness, hope, and compassion to build an inclusive environment.
- Self-motivated with the ability to embrace change and deliver results while managing multiple/diverse priorities.
- Excellent communication skills, detail-oriented, and self-motivated.
- Ability to lead, communicate, present, and influence all levels of the organization, including executive and C-level.
Technical Stack
- 1010data
- Nielsen
- IRI/Circana
Team & Environment
You will lead a team of sales employees at varied skill levels across the US.
Work Mode
This is a remote position, with a preferred location in Nashville, TN.
Smucker Foodservice is an equal opportunity employer.

