Responsibilities
- oversee multiple projects comprised of cross functional staff; serving as the project manager and primary client contact on the project.
- ensure overall quality; develop recommendations based on expected impact; communicate risks and opportunities to ensure staff alignment; and assume the role of final decision maker able to overturn decisions and take accountability for outcomes.
- be accountable for timely delivery and financial performance across projects.
- review and sign off on deliverables as client ready including protocols, statistical analysis plans, technical reports, and slides as well as identify necessary deviations from templates to ensure content aligns with objectives.
- provide final sign-off on update slides/minutes and actions for overall study; own relationships with clients and be viewed as subject matter expert.
- act as advisor on client calls and in responses to emails as well as proactively manage client expectations and work with team members to implement strategies to problem solve on a client or project-basis.
- participate in sales calls, leading study conceptualization, and drafting proposals for clients.
- have line management responsibilities which include ensuring appropriate staffing and creating development plans for their direct reports.
Requirements
- 8-10 years of experience, at least four in a consulting environment
- Ability to work effectively individually and as part of a diverse team
- Awareness and understanding of financial performance on projects
- Ability to line-manage and mentor direct reports and ensure positive staff wellbeing/team dynamic
Nice to Have
- Willingness and desire to learn and share knowledge
- Excellent oral and written communication skills
- Proficiency with Microsoft Office
- Pays attention to detail and performs quality checks of own work and that of others
- Exceptional organizational and time management skills
- Highly developed reasoning and problem-solving skills