Merck & Co., Inc. / MSD is looking for a Director, Quality Operations to play a significant role in defining the quality strategy and key business objectives for our Singapore manufacturing site. In this role, you will have a strong direct impact on execution, leading diverse teams providing end-to-end quality services to Integrated Process Teams (IPTs). You will be a key member of the Quality Leadership team and serve as the primary succession role for the Site Quality Head.

What You'll Do

Provide end-to-end oversight across Quality Operations for the Singapore facility, which includes multiple product modalities.
Lead a team of Associate Directors and Senior Managers responsible for Quality Assurance and Quality Control.
Provide oversight across operations including various quality labs supporting IPTs, such as API/Incoming/OSD/Component labs, Batch Review/Release, Floor Support, Deviation Management, and change control.
Set the overall strategy and direction of quality operations, aligned with the business vision and plan.
Lead a team of Quality leaders and managers to ensure successful outcomes aligned with business strategy.
Take overall responsibility for inspiring the quality operations organization and developing leaders, career pathing, and building strong succession plans.
Manage engagement and stakeholders, working with IPT leaders and cross-functional business leaders on overall quality operations, including financial targets and efficiency/productivity KPIs.
Be accountable for change control and management of above-site escalations, including risks and issues management.
Actively identify opportunities to collaborate with business and other Quality Directors and encourage/support teams for continuous improvement.
Lead and drive site quality culture.

What We're Looking For

A Bachelor’s or Master’s degree in Science/Life Science, Pharmaceutical Science, or Engineering, or proven relevant experience.
12-15 years of applied professional work experience in pharmaceutical quality operations, quality support, and compliance.
Demonstrated experience in business and functional strategy and key strategic objectives/metrics while aligning priorities and resources to deliver on commitments.
Experience leading change and project management for large teams of above 100 employees, with the ability to lead a cross-functional high-performance team.
Experience in leading quality operations and knowledge of regulatory standards, compliance procedures, and quality systems, especially for the Singapore, EU, or US markets.

Team & Environment

You will lead a team of Associate Directors and Senior Managers, responsible for Quality Assurance and Quality Control. As a key member of the Quality Leadership team, you will lead diverse teams providing end-to-end services to Integrated Process Teams (IPTs). This role reports to the Site Quality Head and is positioned as the key succession role for that position.