Optum Tech, part of UnitedHealth Group, is hiring a Director, Quality Engineering to own and drive quality across the Optum Enterprise Imaging business. In this role, you will guide R&D teams to standardize testing procedures, increase test automation, and spearhead the adoption of AI tools to elevate test coverage and overall product quality.
What You'll Do
- Collaborate with the QARA team on quality SOPs, metrics, and outcomes
- Guide teams through the CAPA process, root-cause analysis, and corrective actions
- Actively review escaped defects across the solution regularly with stakeholders to examine root cause and ensure corrective actions are taken
- Own and drive quality across the solution through strategic direction and novel approaches
- Standardize testing approaches, tools, and outcomes across the solution
- Drive innovation in the testing process, adopting industry standard best practices and new tools and technologies
- Improve and maintain test frameworks and test coverage through AI & automation
- Provide guidance, mentorship, and coaching to all quality professionals in the organization
- Work with product teams to acquire and manage a library of real-world test data
- Ensure solution-level quality through cross-functional integration testing
- Actively review and develop strategic initiatives aligned with business goals for product quality, technical innovation, and operational efficiency
- Oversee large-scale projects to ensure compliance, quality, budget, and timelines are met
- Drive technical excellence and innovation through experience, industry best practice, and collaboration
What We're Looking For
- Undergraduate degree or equivalent experience
- 10+ years in Engineering
- 3+ years as a Director of Quality or equivalent role
- Hands-on experience defining and running quality KPIs, dashboards, and review cadences
- Experience leading embedded QA/QE teams with matrix accountability, influencing outcomes without direct line authority
- Experience leading geographically distributed teams
- Experience operating in regulated or risk-sensitive environments where quality, documentation, and traceability are critical
- Demonstrated ability to partner with cross-organizational stakeholders and Engineering leadership on standards, compliance, and outcomes
- Proven leadership of root cause analysis and corrective action governance across teams
- Comfortable holding engineering leaders accountable when quality standards are not met
Nice to Have
- Experience working in a regulated industry or with medical devices
- Experience driving AI adoption across engineering teams to enhance product development lifecycle efficiency and quality
Benefits & Compensation
- Annual salary range: $127,500 to $264,700
Work Mode
This position is local-country, open to candidates in Canada.
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