Zus Health is hiring a Director of Sales Engineering and Solution Design. In this role, you will lead and grow a small team of Sales Engineers while remaining deeply hands-on in solution design, technical discovery, and complex pre-sales engagements. You will own how customers technically evaluate, integrate with, and adopt the Zus platform. You'll partner closely with Sales, Product, Engineering, and Customer Success to define best practices, influence the roadmap, and ensure Zus delivers real, measurable value.

What You'll Do

Lead, mentor, and manage a small team of Sales Engineers, setting clear expectations, coaching on technical depth, and helping the team scale
Personally drive solution design and technical architecture for complex, high-impact prospects in a healthcare setting
Own and execute the technical pre-sales motion, from discovery through proof-of-concept and handoff to post-sale teams
Deliver and oversee technical demos and executive-level presentations to audiences ranging from engineers to C-suite stakeholders
Design and validate customer integrations with Zus APIs, healthcare data models, and interoperability standards
Act as the senior technical escalation point for complex integrations, edge cases, and customer challenges
Develop and standardize implementation patterns, reference architectures, and technical best practices
Partner with Product and Engineering to translate customer feedback into product improvements and roadmap input
Ensure a smooth, well-documented handoff from pre-sales to Customer Success and Implementation
Collaborate cross-functionally to improve go-to-market strategy, technical enablement, and sales effectiveness
Balance leadership with execution—jumping in wherever needed to help the team and the company move fast

What We're Looking For

6+ years of experience in Sales Engineering, Solutions Architecture, or Technical Implementation
Experience in healthtech or healthcare data platforms
Prior experience managing or mentoring a small technical team, with a hands-on leadership style
Strong hands-on experience designing solutions using RESTful APIs, healthcare interoperability standards (FHIR, C-CDA, HL7), and EMR data
Proficiency in SQL and comfort working directly with complex healthcare data models
Demonstrated ability to design end-to-end solutions that balance technical feasibility, customer needs, and business outcomes
Excellent communication skills and the ability to clearly explain complex concepts to technical and non-technical stakeholders
A customer-first mindset and a passion for building trusted technical partnerships
Comfort operating in ambiguity and building structure in an early-stage environment
Calm, adaptable, and effective when navigating complex or high-pressure situations