Beverly Hills Cancer Center is hiring a Director of Operations to manage performance and drive day-to-day operational excellence within our healthcare environment. This role leverages influencing and project management skills to resolve operational service aspects.
What You'll Do
- Create operational strategic and tactical plans for all functional areas.
- Cultivate and sustain a customer-centric operating culture that strives to exceed customer goals and expectations.
- Promote a culture that maintains compliance with all regulatory requirements at all times.
- Create an empowering work climate; inspire collaborative teamwork and problem solving.
- Effectively communicate values and expectations regarding quality.
- Develop fiscal management capabilities including effective expense reduction, utilization management, and budget control.
- Anticipate, proactively identify, and resolve all operational issues.
- Anticipate changing conditions and adjust plans flexibly.
- Develop ways to measure progress, evaluate results, and take corrective action in a timely manner.
- Serve as a catalyst for effective change.
- Work with the executive team to distill company strategy into impactful, departmental OKRs.
- Collaborate cross-functionally with partners to align on performance-based objectives and develop team plans to meet them.
- Must be onsite daily.
What We're Looking For
- 8 years progressive experience directing or managing a Healthcare Operations function.
- Must have either Oncology or Imaging experience in Operations.
- Bachelor’s Degree or equivalent in Biological, Lifesciences, or Engineering or equivalent.
- Experience with Electronic Medical Records a must.
- Experience managing teams.
- Ability to measure and track performance, success of programs, and initiatives.
- Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management.
- Ability to manage competing priorities in a fast-paced environment.
- Experience with Microsoft Office Suite.
- Excellent documentation, communication skills and interpersonal relationship skills, including negotiating and relationship management skills, with the ability to drive achievement of objectives.
- Strict attention to detail.
Nice to Have
- An experienced leader, who is mission-focused, growth oriented, committed to operational excellence, process-minded, and skilled in leading teams in a performance-driven culture.
- A decisive individual who sets and meets schedules, and enforces accountability across organizational boundaries.
- A leader with unwavering ethics, integrity, and related personal attributes who will inspire team members to develop to their fullest potential.
- Demonstrated leadership qualities and proven track record of coaching team members for continued growth in their role.
Technical Stack
- Electronic Medical Records
- Microsoft Office Suite
Benefits & Compensation
- Health, dental, and vision insurance
- 401k matching
- FSA
- Company-sponsored life insurance
- Voluntary supplemental life insurance
- Voluntary short-term / long-term disability options
- PTO & paid holidays
- Employee recognition programs
- Team building events & employee appreciation lunches
- Referral bonus programs
- Job training, professional development, & continued education
Work Mode
This is an onsite position requiring daily presence.
Beverly Hills Cancer Center is an equal opportunity employer.
