At Graham Healthcare Group, the Director of Integration is a pivotal leadership role responsible for planning and executing the integration of newly acquired Agencies and JV partners. You will work closely with stakeholders across clinical, sales, and acquisitions to ensure teams are positioned for operational excellence and exceptional customer service, driving all projects from definition through completion.
What You'll Do
- Provide strategy and leadership for the assimilation, integration, and training of newly acquired Agencies/JV partners.
- Work closely with the SVP and Project Management to develop integration plans and timelines for orientation and training.
- Be responsible for project deliverables and weekly status reporting through the project management office.
- Provide mentoring and education for team members assisting with the integration process.
- Alter plans as necessary to ensure integration and training timelines are achieved.
- Ensure new agency back-office staff are competent on organizational processes and HCHB workflow post-integration.
- Utilize HCHB Dashboard, Business Analyzer, and Sales Force tools to monitor new company’s post-integration success.
- Maintain as an ongoing liaison with executive and senior leadership along with key members of all JV partnerships.
- Ensure all decisions uphold the company’s mission and support the organizational culture.
- Assist with the development and maintenance of training materials for staff of acquired agency/JV partner.
- Communicate unmet training goals based on their impact to the timeline.
- Ensure all requirements for back-office staff training are transitioned according to the overall project plan.
- Communicate with senior leadership for direction and problem solving to successfully onboard new agencies/JV partners.
- Be familiar with the State and Federal Survey process and assist in training for preparation of on-site surveys.
- Maintain education materials updated with workflow changes and related operational policies.
What We're Looking For
- Minimum bachelor’s degree.
- Current clinical license in nursing in good standing.
- A minimum of 3 years’ experience in Multi-site Hospice operations required with integration/training experience.
- Advanced user of Homecare Homebase and Office 365 – PowerPoint, Word, Excel.
- Must be able to effectively communicate, both orally and in writing.
- Must be able to execute trainings in person, on conference calls, and via other technology platforms.
- Must be collaborative and able to work across multiple service lines and partnerships.
- Strong organizational, problem-solving and time management skills.
- Ability to interpret technical instructions and communicate same to employees of various technical skill levels.
- Ability to follow through on problems and constraints, creating procedures and monitoring tools.
- Must be able to travel for extended periods of time and adhere to travel policy.
- Ability to perform effectively in fast-paced, rapidly changing work environment.
- Must have and maintain in good standing professional license, certificate, or registration.
Nice to Have
- Masters degree.
Technical Stack
- Homecare Homebase (HCHB)
- Office 365 (PowerPoint, Word, Excel)
- Sales Force
Team & Environment
You will report to the SVP and work closely with clinical, sales, and acquisitions leadership teams.
Work Mode
This is a remote, nationwide position based in the USA.
Graham Healthcare Group is an Equal Opportunity Employer.



