Regeneron is hiring a Director, Customer Insights - New Products

Regeneron is hiring a Director, Customer Insights - New Products to lead market research plans and projects for our portfolio of investigational medicines, from early stage through registrational development. This role serves as a strategic advisor to Commercial and Global Development stakeholders, informing critical business decisions and commercial strategy.

What You'll Do

• Lead market research plans and individual projects that inform business decisions for a number of Regeneron’s investigational medicines.
• Inform cross-functional team efforts to maximize Insights and Analytics (I&A) investments that align with business priorities and help drive launch excellence.
• Develop innovative I&A plans that align with strategic imperatives for key investigational medicines, translating insights gaps into key business questions.
• Ensure all I&A activities inform critical decision-points for clinical development and commercial launch excellence, including customer insights, business analytics and competitive intelligence.
• Implement robust market research plans to help advance pipeline assets from target product profiles (TPPs) to differentiated market opportunities.
• Provide guidance on the development of launch analogs to support forecasting activities.
• Develop and maintain a mutually beneficial partnership with stakeholders across New Products Commercial Business Unit (CBU), CSI&A, Strategic Planning and Global Development.
• Manage market research suppliers to design, scope, execute and analyze research results and develop business implications.
• Collaborate with stakeholders to influence data capabilities and stay informed on the market landscape and competitive outlook.
• Demonstrate proficiency and drive continuous improvement in primary research designs and analysis (qualitative and quantitative).
• Develop customized innovative research solutions to address complex strategic business issues.
• Recommend reasonable, evidence driven business-building ideas, encouraging the use of customer and market insights to inform strategic business decisions.
• Manage all primary research in accordance with internal compliance policies and best practices, with agreed upon preferred vendors.
• Synthesize insights and analyses from a variety of sources (marketing research, competitive intelligence, secondary data) to inform strategic choices and decisions.
• Develop and present findings to business teams and senior management.
• Consolidate and integrate a variety of data and information into actionable and differentiating insights that identify business opportunities/strategies.
• Provide summaries of research and insights needed for launch readiness discussions and commercial business review sessions.

What We're Looking For

• BA/BS required.
• 12+ years of pharmaceutical/biotech commercial experience (or 10+ years for MBA/MS), in roles of increasing accountability.
• Functional expertise in business analytics, HCP consumer/patient insights, primary research methods, analog forecast development and competitive intelligence.
• Demonstrated success in using market research to inform and influence important business decisions.
• Experience in survey design, data analysis (including secondary data), managing suppliers, presenting results, and recommending courses of action supported by research findings.
• Experience in biologic drugs and in immunology (required).
• Experience in cross-functional communication and consensus building.
• Strong technical understanding of marketing research methodologies and deep knowledge and experience across multiple complex research tools.
• Strong understanding of data sources and nomenclatures in the product development environment.
• Demonstrated knowledge of the legal and regulatory environment, as it relates to commercialization in the pharmaceutical/biotechnology industry.
• Demonstrated flexibility, leadership, influence and emotional intelligence in working across stakeholders.
• Extensive experience with managing numerous projects concurrently against stringent deadlines in a fast-paced, timeline-driven atmosphere.
• Strong analytical skills and strategic thinking ability.
• Concise and impactful written and verbal communication skills.
• Demonstrated experience in influencing and driving decision making.
• Expertise in data visualization and data storytelling of market research findings.

Team & Environment

This role reports into the Executive Director, I&A (New Products), within the Commercial Strategy and Insights and Analytics (CSI&A) department. You'll be part of a high-performing team responsible for overseeing all Customer Insights activities for Regeneron’s portfolio of investigational medicines.

Benefits & Compensation

• Annual salary range: $180,400.00 - $300,700.00
• Inclusive and diverse culture.
• Comprehensive benefits, which often include (depending on location) health and wellness programs, fitness centers, equity awards, annual bonuses, and paid time off.

Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or parental status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations.