Thomson Reuters is hiring a Director, Business Transformation

Thomson Reuters is hiring a Director, Business Transformation to lead a critical pillar within our multi-year Growth Transformation Program for the Legal Professional business. You will be responsible for driving the strategy, planning, and execution of high-priority initiatives in collaboration with cross-functional teams.

What You'll Do

• Lead the strategy, structure, and delivery of transformational initiatives aligned to the program's strategic objectives.
• Collaborate with cross-functional stakeholders to define success metrics, operational plans, and key milestones.
• Facilitate workshops and discovery sessions to identify current-state pain points, design future-state solutions, and guide decision-making.
• Translate strategy into actionable implementation roadmaps; manage risks, interdependencies, and resourcing across workstreams.
• Champion agile ways of working, fostering a test-and-learn mindset and continuous improvement across teams.
• Partner with functions such as Operations and Technology, Commercial Excellence, Data and Analytics, Sales, Product, Marketing, and Customer Success to ensure alignment and execution.
• Develop and deliver executive-level communications, including status updates, SteerCo materials, and outcome reporting.
• Coordinate change management and communication strategies with a Change Lead to support adoption and sustainment of new processes and models.

What We're Looking For

• 5+ years of experience in business transformation, program delivery, strategy execution, or operational leadership.
• Proven track record of leading complex, cross-functional initiatives that deliver measurable business impact.
• Strong strategic thinking skills with the ability to connect high-level objectives to day-to-day execution.
• Experience applying agile frameworks (e.g., scrum, Kanban, lean, OKRs) to drive clarity, speed, and value delivery.
• Outstanding facilitation and collaboration skills, including the ability to align diverse stakeholders and navigate ambiguity.
• Executive presence and strong communication skills, both written and verbal.
• Comfortable operating in a matrixed organization with evolving priorities and limited structure.

Nice to Have

• Experience ideally in SaaS or B2B enterprise environments.
• Strong working knowledge of systems, operations, or technical architecture.
• Experience navigating cross-functional dependencies between platforms, data flows, and enterprise tools.
• Familiarity with transformation technologies and platforms such as Salesforce, Gainsight, Gong, or agile collaboration tools (e.g., Miro, MS Planner, Teams).
• Background in customer experience, GTM strategy, organizational design, or operational excellence.
• MBA or other advanced degree.

Team & Environment

You will be part of the Legal Professionals Transformation Office.

Benefits & Compensation

• Compensation: $135,800 - $252,200
• Flex My Way: flexible work arrangements including work from anywhere for up to 8 weeks per year.
• Grow My Way programming and skills-first approach for career development.
• Flexible vacation.
• Two company-wide Mental Health Days off.
• Access to the Headspace app.
• Retirement savings.
• Tuition reimbursement.
• Employee incentive programs.
• Resources for mental, physical, and financial wellbeing.
• Two paid volunteer days off annually.
• Opportunities for pro-bono consulting and ESG initiatives.
• Comprehensive health, dental, vision, disability, and life insurance programs.
• Competitive 401k plan with company match.
• Paid sick and safe time off.
• Paid holidays.
• Parental leave.
• Sabbatical leave.
• Optional hospital, accident and sickness insurance.
• Optional life and AD&D insurance.
• Flexible Spending and Health Savings Accounts.
• Fitness reimbursement.
• Access to Employee Assistance Program.
• Group Legal Identity Theft Protection benefit.
• Access to 529 Plan.
• Commuter benefits.
• Adoption & Surrogacy Assistance.
• Access to Employee Stock Purchase Plan.

Work Mode

This is a hybrid position based in the United States.

Thomson Reuters is an Equal Employment Opportunity Employer providing a drug-free workplace and makes reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs.