Global Payments is hiring a Director, Applications System Development to manage analysis, programming, and testing for system and software application development and support. In this role, you’ll lead a highly technical team and drive software development activities supporting client requests, new sales, strategic initiatives, and internal product enhancements.
What You'll Do
- Lead and develop a highly technical team supporting application system development, production support, and testing.
- Plan, coordinate, and lead software development activities for assigned areas in support of client requests, new sales, strategic initiatives, product development, and internal enhancements.
- Establish priorities for work requests and provide technical direction.
- Take responsibility for quality and timeliness, adjusting resources and escalating major issues based on business needs.
- Ensure methodology is followed and promote high quality, on-time work.
- Drive resolution of issues and roadblocks.
- Participate in the development of Divisional plans and communicate these and progress with team(s).
- Evaluate industry and technical trends and contribute to development of application systems and testing.
- Participate in Divisional budgeting, forecasting, and planning.
- Manage resource planning to achieve key software application systems and testing performance indicators within agreed budgets and Service/Operational Level Agreements.
- Develop strong relationships internally and with partners and clients.
- Act as an ambassador and senior subject matter expert in client meetings and sales support.
- May manage key vendor relationships.
- Ensure application systems development processes are compliant with corporate and regulatory standards.
- Contribute to the development of IT policies and standards.
- Lead responses to internal and external audits and remediation of any issues.
- Serve as an escalation point for teams.
- Contribute to the development of strategy, risk management, productivity, and quality management within the team.
- Monitor and evaluate effectiveness of programs and development.
- Collaborate with senior management to perform continual process improvements.
- Manage the transition to new tools and processes.
- May lead teams that perform testing and/or manage vendor relationships for testing.
- Act as a senior technical subject matter expert and escalation point on technical issues.
What We're Looking For
- Bachelor's Degree in a related field of study from an accredited university (relevant experience in lieu of degree may be considered).
- Typically a minimum of 10 years related professional experience.
- Minimum of 5-6 years experience in a managerial position.
Nice to Have
- Master's Degree in a related field of study from an accredited university.
- Prior Global Payments, payment, or technology industry experience.
Team & Environment
You will lead a highly technical team, sometimes with multiple skill-sets and/or locations.
Benefits & Compensation
- Medical, dental and vision care
- EAP programs
- Paid time off
- Recognition programs
- Retirement and investment options
- Charitable gift matching programs
- Worldwide days of service
Work Mode
This position follows a hybrid work model and is based in the United States.
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.
