Elevate and Delegate is hiring a Digital Marketing Account Manager to own client relationships from onboarding through optimization. You will be the primary point of contact, responsible for guiding strategy and managing digital marketing projects for our clients.
What You'll Do
- Own and manage relationships with clients and stakeholders.
- Lead client meetings, status updates, and ongoing reporting.
- Ensure work is on track, in scope, and aligned with client goals.
- Monitor performance, surface insights, and partner with specialists to guide strategy.
- Provide education and help clients understand SEO, PPC, and digital marketing fundamentals.
- Proactively identify challenges or opportunities before clients do.
- Maintain a minimum retention rate of 95% and NPS scores of 8+.
What We're Looking For
- 2+ years in account management, client success, or customer-facing roles.
- 1+ year working inside a digital marketing agency.
- SEO/PPC experience required.
- Strong working knowledge of Google Analytics (GA4), Google Ads reporting, and Meta Business Manager reporting.
- Ability to pull, analyze, and interpret your own performance reports and KPIs.
- Comfort discussing strategy, KPIs, and digital performance with clarity and confidence.
- Solid understanding of SEO and Paid Media.
- Familiarity with Webflow, WordPress, and/or Shopify.
- Strong communicator with clear, confident writing and speaking skills.
- Exceptionally organized and able to manage multiple clients and priorities.
- Self-directed, resourceful, and proactive in a fast-paced environment.
- 3 years of agency experience (Required).
Nice to Have
- Experience in Home Services (HVAC, plumbing, remodeling, etc.) is a plus.
- 2 years of Customer Service/Account Management experience (Preferred).
Technical Stack
- Google Analytics (GA4)
- Google Ads
- Meta Business Manager
- Webflow
- WordPress
- Shopify
Team & Environment
You will be directly working with the client and partner with internal teams/specialists.
Benefits & Compensation
- Compensation: $2,300–$2,800 USD
- You will be directly working with the client.
- All payments for your services will be handled directly by the client.
Work Mode
This is a global remote position.
We value proactive communication, natural curiosity, and a love for helping businesses grow.
