The Digital Banking Manager will lead digital transformation initiatives for a Dallas-based bank, aligning digital strategies with business goals to drive growth by converting traditional banking processes into digital ones. This role is with The Symicor Group and involves leading a digital banking team, developing digital roadmaps, and ensuring financial profitability and regulatory compliance.
What You'll Do
- Developing, growing, and leading the digital banking team, including content strategy, platform strategy, product development, digital analytics, digital marketing, operations, and sales and customer relationship management.
- Setting and implementing a digital strategy, driving digital innovation, expanding the Bank’s digital ecosystem, and establishing and executing key performance indicators and metrics to measure return on investment for digital initiatives.
- Own and centrally monitor the digital portfolio to ensure digital bank growth and financial profitability goals are achieved and key digital initiatives across the Bank are implemented within budget, and in alignment with overall organizational direction and key strategic initiatives.
- Champion and drive results through engagement with teams across the Bank to generate innovative digital solutions for products, services, processes, customer experiences, marketing channels, and business models.
- Develop fact-based metrics to measure, monitor, and report on the ROI of digital projects to ensure they create value by improving client engagement and loyalty, driving new revenues, or achieving new efficiencies.
- Strongly support and adhere to information security policies and practices to ensure the safety of critical information, regulatory compliance, and appropriate levels of internal controls associated with increasing the Bank’s digital products, services, and processes to protect customer data, internal business systems, and market-facing customer solutions.
- Maintain a well-balanced approach between digital growth and innovation and increases in risk to the Bank associated with fraud.
- Stay abreast of emerging digital trends related to technology that employ innovative solutions that improve the delivery and expansion of banking and overall financial services to meet/exceed the expectations of our customers.
What We're Looking For
- Advanced degree in Business, Technology, or Management.
- Five or more years of digital banking management experience.
- Five or more years of strategic leadership experience and people management experience (preferably in operations, sales, customer relationships, and digital marketing).
- Proven record of leading successful digital transformation projects and digital team(s) for financial institutions.
- Maintain up-to-date knowledge of and adhere to all state and federal regulations that pertain to this position including but not limited to Bank Secrecy Act, Consumer Privacy, and Fair Lending.
- The ability to use data, information, and communication technologies to find, evaluate, create, and communicate information, requiring both cognitive and technical skills.
- Thorough understanding of the financial services industry particularly on evolving trends and the opportunities for growth afforded by digital technology.
- Ability to function as a strategic leader who passionately articulates the digital future of the banking system and expands digital capability throughout the financial services system.
- Demonstrated cross-functional communication and relationship-building skills to generate trust, teamwork, and collaboration.
Benefits & Compensation
- Excellent benefits package
Compensation includes a salary of up to $120,000.
Work Mode
This is an onsite position located in Dallas, TX.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
