Responsibilities
- Account Coordination – Support project discovery & reflection, capturing meeting minutes, content and asset gathering; Setting, and managing client expectations, update management; Seeking new opportunities with existing clients, keeping detailed and accurate client accounts.
- Client Relations - Proactively maintaining and deepening ongoing client relationships
- Project Management - Managing and tracking the status of project plans, scope and budgets; Managing budget control reports/project tracking reports; Supporting and managing project team members, managing quality of projects, etc.
- Client Strategy Development - Participating in the research and discovery phases of projects; Developing reflection documents and writing creative briefs
- Client Training - Training clients on the use of Content Management Systems and other web related best-practices.
- Communications - Supporting the creation of content for e-Newsletters, corporate website and industry publications
- General Marketing Support - Gathering client testimonials, success metrics, support writing/editing/contributing to AKA's marketing efforts, etc.
- Business Development - Support A.K.A.'s business development efforts
- Other duties as assigned
Requirements
- experienced
- focused
- organized
- energetic
- passion for building relationships
- go-getter personality
- strong communication skills
- strong project management capabilities
- excels at finding win-win situations
- inspired by providing companies and not-for-profit organizations with the best online solutions
Work Arrangement
Hybrid
