Austin, United States of America Hybrid USD 135,000 - 160,000 Yearly

WesternUnion is hiring a DevOps Lead

Lead full lifecycle release management for the pricing platform with a focus on operational readiness and governance through robust DevOps methodologies.. Drive automation, ensure CI/CD pipeline integrity, and foster collaboration across engineering, QA, and operations to deliver high-quality, user-centric releases.. Ensure compliance, traceability, and audit readiness across all release activities and technology operations.. Champion continuous improvement in deployment speed, reliability, and system resilience.

Responsibilities

  • Lead end-to-end release management for the pricing platform, ensuring consistent and reliable delivery.
  • Establish and maintain a repeatable, audit-compliant release process with defined cadence, entry and exit criteria, approvals, change windows, and rollback procedures.
  • Collaborate with engineering, QA, security, and operations teams to align release activities and ensure quality outcomes.
  • Chair release planning meetings and Go/NoGo decision forums to assess release readiness.
  • Maintain and communicate the release calendar, ensuring synchronization across product, engineering, QA, and operations.
  • Own the health, performance, and reliability of build and deployment pipelines.
  • Drive automation across build, test execution, security scanning, and environment promotion processes.
  • Continuously improve deployment speed, system reliability, and traceability across environments.
  • Ensure Infrastructure as Code (IaC) is secure, resilient, compliant, and cost-efficient.
  • Lead cross-functional initiatives such as CI/CD enhancements, audit preparation, and disaster recovery planning.
  • Promote test coverage, system observability, and post-incident review practices to improve system resilience.
  • Monitor and optimize build and deployment pipelines for efficiency and stability.
  • Maintain comprehensive documentation and support knowledge sharing across teams.
  • Track release progress, identify risks, and align stakeholders to ensure smooth delivery.
  • Define and monitor key pipeline and release health metrics.
  • Report release status and progress to leadership and cross-functional stakeholders.

Requirements

  • Demonstrated leadership experience in release management and governance roles.
  • Hands-on experience with User Acceptance Testing (UAT) and operational readiness processes.
  • Strong technical and process expertise in cloud computing, with preference for AWS, and familiarity with Agile SDLC.
  • Extensive background in quality assurance and quality control practices.
  • Proven project management skills, including planning, budgeting, resource allocation, and cross-team coordination.
  • Experience developing and managing quality assurance and release governance processes.
  • Proficiency with testing and defect tracking tools.
  • Experience leading teams in electronic channels such as web, mobile, and tablet platforms.
  • Minimum of 5 years in technology roles with focus on program management, operations, or technology functions.
  • Bachelor’s degree in computer science or related field, or equivalent professional experience.
  • Solid understanding of APIs, microservices, frontend and backend systems, on-prem infrastructure, and CI/CD pipelines.
  • Experience using Jira, Confluence, and working within Agile/Scrum environments.
  • Excellent written and verbal communication skills.
  • Ability to deliver clear, concise status updates to stakeholders.
  • Proven ability to coordinate cross-functional technology initiatives.

Nice to Have

  • AWS Certified DevOps Engineer – Professional
  • AWS Certified SysOps Administrator – Associate

Tech Stack

AWS, CI/CD, Infrastructure as Code (IaC), Jira, Confluence, Agile/Scrum, API, microservices, frontend, backend, on-prem infrastructure, technology operations, build pipelines, deployment pipelines, security scanning, test automation, UAT

Benefits

  • Short-term incentives
  • Multiple health insurance options
  • Accident and life insurance
  • Access to best-in-class development platforms
  • Paid Time Off
  • Medical, Dental, and Life Insurance
  • Tuition Assistance Program
  • Student Loan Repayment (available below manager level)
  • Parental Leave
  • One day of volunteer time off
  • Quarterly $0 money transfer fee discount code
  • Recognition Program 'Game Changers'
  • Employee Discount Program
  • Global Adoption Assistance
  • Global Scholarship Awards Program
  • 401K plan

Compensation

Annual base salary range is $135,000 - $160,000 USD per year. Total on-target compensation includes base salary and performance-based short-term incentives.

Work Arrangement

Hybrid — Austin, TX — minimum of three days per week in office

Team

Cross-functional team including product, engineering, QA, security, and operations

  • Values in-person collaboration, problem solving, and ideation
  • Fosters common ways of working and supports execution of initiatives for customers
  • Honors employee identity and fosters a feeling of belonging
  • Inclusive culture that celebrates unique backgrounds and perspectives
  • Commitment to reflect the communities we serve
  • Non-discrimination based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status

Additional Information

  • Applicants must be currently authorized to work in the United States on a full-time basis.
  • Work visa sponsorship is not available for this position.
  • Work shift is hybrid, requiring a minimum of three days per week in the office.
  • The application process includes assessments administered by a third-party provider.
  • Applicants must provide name and email address to complete assessments.
  • For applicants in Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: do not provide age-identifying information such as age, date of birth, or school dates.
  • Age-identifying information may be redacted from submitted materials without penalty.
  • Estimated job posting end date: 03-31-2026.
  • This application window is a good-faith estimate; the posting will be updated if the deadline changes or the role is filled.

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Required Skills
AWSCI/CDInfrastructure as Code (IaC)JiraConfluenceAgile/ScrumAPImicroservicesfrontendbackendon-prem infrastructuretechnology operationsbuild pipelinesdeployment pipelinessecurity scanning AWSCI/CDInfrastructure as Code (IaC)JiraConfluenceAgile/ScrumAPImicroservicesfrontendbackendon-prem infrastructuretechnology operationsbuild pipelinesdeployment pipelinessecurity scanning
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About company
WesternUnion
Western Union is a global financial services company that provides money movement and payment services, serving customers and receivers around the globe in 200 countries and territories.
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Job Details
Department Information Technology
Category infrastructure
Posted 2 months ago