WesternUnion is looking for a DevOps Lead to provide end-to-end Release Management for the pricing platform, driving operational readiness and governance through strong DevOps practices. You will ensure seamless deployments by implementing repeatable release processes and CI/CD automation while collaborating across engineering, QA, and operations.

What You'll Do

Define and run a repeatable, audit-ready release process (cadence, entry/exit criteria, approvals, change windows, rollback patterns). Chair release planning and Go/NoGo forums; maintain the release calendar and ensure alignment across teams.
Own the health of build and deployment pipelines; drive automation for build, test, security scanning, and promotion across environments. Continuously improve speed, reliability, and traceability; keep Infrastructure as Code (IaC) resilient, secure, compliant, and cost-effective.
Drive cross-functional initiatives (e.g., CI/CD improvements, audit readiness, disaster recovery planning). Track progress, manage risks, and align stakeholders for effective partnerships.
Champion test coverage, system observability, and post-incident review practices. Ensure systems are resilient, and issues are quickly diagnosed.
Champion coding standards, maintain documentation, and promote knowledge sharing. Define and track key health metrics. Report progress to leadership and other stakeholders.

What We're Looking For

5+ years of experience in the technology industry with a background in program management, operations, and/or technology functions.
Bachelor’s in computer science or similar field OR equivalent work experience.
Understanding of API, microservices, frontend, backend, AWS services, on-prem infrastructure, technology operations, and CI/CD pipelines.
Experience working with Jira, Confluence, project planning, and Agile/Scrum teams.
Excellent written and verbal communication skills. Proven ability to deliver clear, concise, and timely status updates to all stakeholders.
Proven track record coordinating cross-functional technology initiatives.
Proven experience as a lead or management level in Release Management Governance.
User Acceptance Testing and Operational Readiness experience is a must.
Strong technical and process background including Cloud Computing (AWS Preferred) and System Development Life Cycles (Agile approaches).
Extensive experience with Quality Assurance and Quality Control.
Solid project management skills – delivering on time results, managing cross-functional teams, planning, budgeting and resource allocation.
Proven experience in creating and overseeing quality processes.
Strong knowledge of testing and defect tracking tools.
Experience in electronic channels (web, mobile, tablet) and leading teams addressing challenges in these areas.

Nice to Have

AWS Certified DevOps Engineer – Professional
AWS Certified SysOps Administrator – Associate

Technical Stack

API, microservices
AWS services, on-prem infrastructure
CI/CD pipelines, Infrastructure as Code (IaC)
Jira, Confluence

Benefits & Compensation

Salary: $135,000 - $160,000 USD per year plus short-term incentives
Paid Time Off
Medical, Dental and Life Insurance
Tuition Assistance Program
Student Loan Repayment (below manager level only)
Parental Leave
One day volunteer time off
$0 Money Transfer Fee Discount Code – Quarterly
Recognition Program “Game Changers”
Employee Discount Program
Global Adoption Assistance
Global Scholarship Awards Program
401K plan

Work Mode

This is a hybrid position based in Austin, TX.

We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. We provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.