Remote (Country)

Deutsche Telekom IT Solutions Hungary Kft. is hiring a Deutsche Telekom IT Solutions Customer Success Manager

About the Role

Sorry, Internet Explorer 11 is no longer supported by SmartRecruiters

Please update to one of the following browsers:

  • Google Chrome
  • Microsoft Edge
  • Apple Safari
  • Mozilla Firefox

You can find details about supported web browsershere.

Customer Success Manager - Senior

  • Full-time
  • Company: Deutsche Telekom TSI Hungary Kft.

Company Description

Ranked as Hungary’s most attractive employer in 2025 (according to Randstad’s representative survey), Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group. The company provides a wide portfolio of IT and telecommunications services with more than 5300 employees. We have hundreds of large customers, corporations in Germany and in other European countries.

DT-ITS recieved the Best in Educational Cooperation award from HIPA in 2019, acknowledged as the the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team.

•    Strategic influence and development of the existing business of the assigned OTC customers in order to increase the value added for the customer and the sales for the OTC •    Comprehensive advice to customers regarding the first-time use of the OTC or the ongoing optimization of cloud usage (consumption push, upselling) •    Active participation in the respective vertical squad of the Open Telekom Cloud •    Avoiding "churn" through proactive analysis and management of OTC customers •    Supporting the ongoing optimization and further development of the customer success management of the Open Telekom Cloud •    Supporting the customer-oriented "service excellence culture" in all areas of the customer success management of the Open Telekom Cloud •    Ensuring customer satisfaction •    Participation in the planning and forecasting processes •    Transferring customer requirements to the OTC impediment and demand process •    Supporting the further development of cloud handling support

Qualifications

•    Completed degree in computer science, engineering or comparable training or further education •    Top knowledge and experience in the areas of cloud and IT architecture, technology strategy, sales and business development •    Top knowledge and experience in the field of AI •    Strong communication and presentation skills with correct and confident behavior in customer contacts to ensure our service promise •    Strong knowledge of market-relevant cloud ecosystems and experience with partners •    Strong knowledge in the field of cloud (IaaS, PaaS, SaaS) •    Knowledge of the offerings of AWS, Microsoft Azure, Google, Rackspace •    Development of cloud platforms/hybrid cloud solutions in which technologies, developer tools, APIs, management and integration frameworks and processes are combined •    High resilience, adaptability to dynamically changing processes/startup mentality •    Very good technical understanding of standardized service provision through platforms •    Detailed knowledge of the processes and structures in your own company •    Experience in international cooperation with Local Business Units and NatCos •    High social skills, ability to work in a team and integrate, coupled with good assertiveness and the ability to work independently •    Fluent written and spoken German and English •    Willingness to travel nationally and internationally

Certifications required for the position •    Agile methods such as Scrum, Kanban, DevOps or comparable certifications Certifications recommended for the position: •    DevOps Foundation

Language skills: English and German

Additional Information

* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.

I'm interested
I'm interested
Privacy PolicyImprintCookies Settings

share this job

Other jobs at Deutsche Telekom IT Solutions

Share to WeChat

×

Copy the link and open WeChat to share.

Copy to clipboardOpen WeChat

Share to WeChat

×

Use Scan QR Code in WeChat and click ··· to share.

Customer Success Manager - Senior

  • Budapest, Debrecen, Szeged, Pécs, Hungary
  • Full-time
I'm interested
I'm interested

Privacy Preference Center

When browsing this website, SmartRecruiters and our third-party partners use the categories of cookies described below and other similar technologies so that you can apply for jobs with SmartRecruiters’ customers, and for the additional purposes set forth below. A cookie can fit more than one category. Disabling cookies may prevent the website from working properly. You can find a specific list of cookies utilized by SmartRecruiters, and additional cookie information in our cookie policy. To reject cookies, click the "Cookie Settings" button, and then you individually choose which cookies turn off or on. By clicking “Allow All”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. More information
Allow All

Manage Consent Preferences

Performance Cookies

Always Active

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Functional Cookies

Always Active

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Targeting Cookies

Always Active

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Strictly Necessary Cookies

Always Active

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Back Button

Performance Cookies

Search Icon
Filter Icon
Clear
checkbox label label
Apply Cancel
Consent Leg.Interest
checkbox label label
checkbox label label
checkbox label label
Confirm My Choices

Required Skills
Cloud ArchitectureSales StrategyCustomer Success ManagementAI TechnologiesCloud Platforms (IaaS/PaaS/SaaS)AWS/Azure/Google CloudInternational Business CooperationDevOpsTechnical CommunicationService Excellence
Visa expiring soon?

Extend or switch without leaving Thailand

Running out of time on your current visa? SVBL identifies your best option — extension, category switch, or long-term visa — and handles the entire process.

Visa extensions & category switches
LTR & DTV visa applications
90-day reporting managed
Overstay prevention
Check your options
Prevent overstay issues
About company
Deutsche Telekom IT Solutions Hungary Kft.

Runs T Cloud Public, a public cloud standard product based on open source community software and driven by DevSecOps principles. It is the anchor point for the Public Cloud business in Deutsche Telekom Group, delivering a secure, stable, and innovative platform based on European security and data protection standards.

Visit website
Job Details
Category management
Posted 8 months ago