Zippy is hiring a Dealer Guide (Partner Account Manager)

Zippy is seeking a Dealer Guide (Partner Account Manager) to manage and strengthen relationships with clients in the manufactured housing dealer channel. In this role, you will be the primary point of contact, educating clients on Zippy's loan processes and technology while driving revenue growth by increasing loan applications and funding. You'll act as a critical bridge between clients and internal teams, with significant travel requirements.

What You'll Do

• Build, maintain, and grow relationships with Zippy’s clients and their key contacts.
• Maintain market share with existing dealers and drive pull-through at their locations.
• Grow applications and funded loans at clients; communicate and quantify growth barriers to leadership.
• Conduct on-site and remote training of dealer sales and transactions teams on Zippy’s processes and technology.
• Communicate process updates and changes; help leadership determine the viability of changes.
• Track Zippy’s performance with each dealership, primarily market share metrics.
• Ensure Salesforce is up-to-date with key client contacts and communication tracking.
• Understand Zippy’s loan process from start to finish, including stages, documents, and technologies.
• Help define territories, establish outreach cadence, and shape processes for the new channel.
• Represent client’s best interests within Zippy; communicate their needs to leadership and originations team.
• Develop deep understanding of Zippy’s process from marketing to funding to answer client questions.
• Know a client’s potential funded loans and applications and why Zippy isn’t reaching it.
• Stay informed on market trends, lending practices, and dealer dynamics to maintain competitive edge.
• Ensure dealership operations and loan activities meet Zippy’s standards and regulatory guidelines.

What We're Looking For

• Driven, motivated, and a go-getter—willing to do what it takes to succeed.
• Polished presence with high energy; able to command attention in dealership environments while still being personable and approachable.
• Willingness and ability to travel up to 50-70% within an assigned territory.
• Sales-oriented mindset with a focus on relationship building.
• Highly Curious and skilled at problem-solving including uncovering real issues through discovery calls and in-person visits.
• Extroverted and relationally oriented, comfortable interacting with clients.
• Strong proficiency in Salesforce and managing client data through CRM systems.
• Detail-oriented, quick learner with a “figure it out” mentality.
• Background in tech-forward environments, mortgage, or tech enablement preferred, with a willingness to learn Zippy’s processes.
• SaaS experience and the ability to highlight the value of tech products.
• Must reside in Arizona, Connecticut, Florida, Georgia, Illinois, Indiana, Louisiana, Maryland, Michigan, Missouri, Montana, Nebraska, Nevada, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, or Wisconsin.

Nice to Have

• A personal connection to the manufactured housing (MH) industry.
• Prior MLO experience.

Technical Stack

• Salesforce

Team & Environment

This position is on a brand-new team building out a new channel.

Benefits & Compensation

• Competitive salary with potential for annual bonuses and variable pay.
• Equity in the company for all employees.
• Remote work in a remote-first environment.
• Medical, dental, and vision insurance.
• Company-subsidized STD, LTD, and life insurance.
• Flexible Spending Accounts for medical & dependent care.
• Training & Licensing Support.
• Generous PTO.
• Wellbeing programs including Headspace, Gympass+, Fetch, Spring Health, SoFi, Perkspot, Ladder.
• Paid parental leave.
• No Meeting Wednesdays.
• Vibrant Slack community.
• Career growth opportunities promoting from within.

Work Mode

This is a remote position. Candidates must reside in Arizona, Connecticut, Florida, Georgia, Illinois, Indiana, Louisiana, Maryland, Michigan, Missouri, Montana, Nebraska, Nevada, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, or Wisconsin.

Zippy is an equal opportunity employer that is committed to diversity and inclusion. We do not discriminate based on race, color, national origin, religion, gender, gender expression, sexual orientation, age, veteran status, disability status, or marital status.