Entersekt is looking for a Deal Desk Manager to drive operational excellence across the quote-to-close process. You'll partner closely with Sales, Finance, Legal, Product, and Customer Success teams, owning the day-to-day management of deal execution, pricing governance, approvals, and process optimization.
What You'll Do
- Support Account Executives, Customer Success Managers, and Partner Managers throughout the full lifecycle of pricing, quoting, and approvals.
- Review all non-standard terms across pricing, commercial structure, payment schedules, and contract frameworks.
- Partner with Finance and Legal to ensure that all deals meet internal policy, margin, and compliance requirements.
- Maintain and enforce a structured approvals matrix across discounts, payment terms, packaging, and exceptions.
- Provide guidance on pricing strategy, packaging combinations, required validations, and competitive positioning.
- Ensure that renewals, upsells, and large enterprise opportunities progress smoothly with proper documentation.
- Improve CRM data quality for stages, forecast categories, close dates, opportunity hygiene, and account structures.
- Partner with Sales Leadership to support accurate forecast calls, pipeline reviews, and stage movement governance.
- Identify and solve process gaps across lead management, opportunity progression, handoffs, and account assignments.
- Support comp plan administration and validation of attainment for commissions and reporting.
- Help maintain GTM tech stack tools including Salesforce, CPQ, Clari, and Gong.
- Assist in the design and rollout of new GTM processes including pricing reviews, QBR templates, and deal approval workflows.
- Build and maintain reports and dashboards for pipeline health, deal velocity, discount trends, and forecast accuracy.
- Analyze deal patterns to identify operational bottlenecks and propose improvements.
- Provide insights to leadership on product profitability, customer trends, and win and loss data.
- Partner with Product Marketing on pricing strategy, packaging, and competitive feedback.
- Work with Finance to align revenue policy, margin guidelines, and forecast quality.
- Collaborate with Legal on contract templates, fallbacks, and risk frameworks.
- Support Customer Success on renewals, expansions, and account-level deal strategy.
What We're Looking For
- Strong experience in Deal Desk, Revenue Operations, Finance, or Sales Operations.
- Deep knowledge of Salesforce and CPQ.
- Ability to work under time pressure with accuracy and strong commercial judgment.
- Excellent communication skills and a partnership mindset across all GTM teams.
- Analytical approach with experience in building dashboards and interpreting data.
Technical Stack
- Salesforce
- CPQ
- Clari
- Gong
Team & Environment
You will partner closely with Sales, Finance, Legal, Product, and Customer Success teams.
Benefits & Compensation
- Flexible hours
- Remote work
- Plenty of growth opportunities
Work Mode
This role is hybrid, with options to work fully remote or from the Atlanta office.
Entersekt is an Equal Opportunity Employer committed to building an inclusive and diverse workforce that reflects the global communities we serve. For all South Africa-based roles, preference will be given to candidates from historically disadvantaged groups, in accordance with local Employment Equity objectives.
