Front is looking for a Deal Desk Analyst to optimize and support sales deal cycles, ensuring efficient, compliant, and value-maximizing transactions. Reporting to the Senior Manager, Deal Desk, this role works cross-functionally with Sales, Sales Operations, Finance, and Legal.
What You'll Do
- Provide expert guidance and support to the sales team in structuring complex deals, including non-standard pricing, custom terms, ramped agreements, and unique customer requirements.
- Assist in the accurate creation, review, and modification of quotes and Order Forms (OFs) within Salesforce (SFDC CPQ), ensuring alignment with negotiated terms and company policies.
- Ensure all deals adhere to established company policies, pricing guidelines, revenue recognition principles (e.g., ASC 606), and legal terms.
- Act as a central liaison between Sales, Legal, and Finance to facilitate seamless deal flow and resolve complex deal-related inquiries.
- Support the navigation and adherence to internal approval processes, ensuring timely review and documentation of all necessary approvals.
- Contribute to building and maintaining comprehensive Deal Desk documentation, playbooks, and training materials.
- Maintain high data integrity within SFDC related to deals and contribute to reporting on key deal desk metrics.
- Act as a point of contact for deal-related questions, troubleshooting quote errors and system discrepancies.
- Participate in initiatives to streamline deal desk processes, enhance system efficiency, and improve deal support effectiveness.
What We're Looking For
- 2+ years of experience in a Deal Desk, Sales Operations, Finance, or similar role within a high-tech company.
- Experience with CRM systems like Salesforce is required.
- Strong analytical skills with an ability to interpret complex data, identify trends, and provide actionable insights.
- Excellent written and verbal communication skills, with the ability to articulate complex concepts clearly.
- A collaborative team player with a proactive and problem-solving attitude.
- Ability to work independently and manage multiple priorities in a dynamic, fast-paced environment while maintaining accuracy and meeting deadlines.
- Strong attention to detail and a relentless drive for excellence in process execution and deal integrity.
- Demonstrated ability to build strong relationships and influence stakeholders at various organizational levels.
Nice to Have
- BS/BA in accounting, finance, economics, business administration, or other quantitative fields.
- Minimum of 2-3 years’ experience with Salesforce CPQ or similar quote-to-cash (QTC) tools.
- SaaS/Cloud model experience.
Technical Stack
- Salesforce
- Salesforce CPQ (SFDC CPQ)
Team & Environment
Reporting into the Senior Manager, Deal Desk.
Benefits & Compensation
- Competitive salary
- Fully covered health insurance - medical, dental and vision
- Generous paid time off
- Focus Fridays
- Mental health support with Workplace Options
- Family planning support with Maven
- Monthly Lifestyle Stipend to spend on fitness, health and wellness, and other activities
- Monthly Teleworking Allowance to be used towards Wi-Fi, equipment, cell data, etc.
- Wellness Days - an additional day off on months with no holidays
- Winter Break - offices closed from Christmas to New Year's Day
Work Mode
This is a global position.
Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
