ECP is looking for a Data & Document Integration Specialist to play a critical role in onboarding and supporting customers. You will prepare, modify, and import various documents and data files into our proprietary software platform, working closely with internal teams and clients to ensure a high standard of quality, accuracy, and timeliness.
What You'll Do
- Prepare, format, and import customer-provided reports, documents, and data files using tools like Microsoft Excel, Microsoft Word, Adobe Acrobat, and our proprietary web-based platform.
- Modify and organize files for compatibility with import requirements and software specifications.
- Perform thorough quality assurance checks on customer documents to ensure accuracy, consistency, and completeness.
- Troubleshoot and resolve issues related to file formatting, data integrity, and document quality.
- Ensure successful and reliable file imports that meet internal standards and customer expectations.
- Complete time-sensitive tasks within designated deadlines while maintaining a high level of accuracy.
- Communicate effectively with internal teams and external customers to clarify requirements, provide updates, and resolve issues.
What We're Looking For
- Proficiency with Microsoft products.
- Strong attention to detail and ability to identify and correct errors in documents and data.
- Excellent time management and organizational skills with the ability to prioritize tasks effectively.
- Solid written and verbal communication skills for collaboration across teams and with customers.
- Ability to quickly learn and adapt to proprietary software and new technology tools.
- Prior experience using web-based or SaaS platforms.
Nice to Have
- An Associate’s or Bachelor’s degree.
- At least 1-2 years’ work experience in a professional environment.
- Experience working in a data, operations, or document management role.
- Familiarity with data formatting, document standards, or import workflows.
Technical Stack
- Microsoft Excel
- Microsoft Word
- Adobe Acrobat
- Proprietary web-based platform
Work Mode
This is a remote position.
