Cranial Technologies is hiring a Data Analyst, Product to join GitLab's Product Data Insights team. You'll empower product teams with trusted data and clear analysis to make better decisions. This role focuses on examining customer behavior to improve both the customer journey and business results, specifically supporting GitLab's Platforms sections and the Dedicated offering.
What You'll Do
- Collaborate with stakeholders from Product Managers to leadership to understand business questions and define the analytical approach.
- Gather data from multiple sources and connect disparate data points into a clear story about product usage, customer behavior, and product health.
- Establish reporting for new products and features, including defining metrics and building repeatable analysis to track adoption and performance.
- Analyze usage patterns within GitLab's Platforms sections to help teams understand performance and identify improvement areas.
- Explore behavioral trends for the Dedicated offering to surface insights that inform product decisions and the customer experience.
- Partner with UX to understand user behavior and support research with quantitative analysis.
- Work with Engineering teams on data collection and instrumentation approaches to measure product usage accurately and consistently.
- Collaborate with Analytics Engineers on data modeling needs for reporting and analysis to ensure reliable decision-making.
What We're Looking For
- Advanced SQL skills and the ability to use data to answer complex product questions with clarity and accuracy.
- Experience building business intelligence visualizations and dashboards, ideally in Tableau or a similar tool.
- Experience working directly with Product and Engineering teams on data creation, instrumentation, and measurement strategy.
- Experience partnering with Data and Analytics Engineering teams to shape data models for reporting and product analysis.
- Strong analytical thinking and the ability to turn product usage data into practical recommendations for stakeholders at different levels.
- Experience conducting and interpreting A/B tests to evaluate product changes and support evidence-based decisions.
- Clear written and verbal communication skills, with the ability to explain complex findings in simple language.
- Comfort working in an all-remote, asynchronous environment and collaborating effectively across functions while staying aligned with GitLab's values.
Technical Stack
- SQL
- Tableau
Team & Environment
The Product Data Insights team sits within GitLab's Enterprise Data & Insights organization. You will join a manager and product analysts who support specific areas of the product.
Benefits & Compensation
- Compensation range: $78,400 - $168,000 USD + equity via Equity Compensation & Employee Stock Purchase Plan.
- Benefits to support your health, finances, and well-being.
- Flexible Paid Time Off.
- Team Member Resource Groups.
- Growth and Development Fund.
- Parental leave.
- Home office support.
Work Mode
This is a fully remote position open to candidates in North America.
GitLab is proud to be an equal opportunity workplace and an affirmative action employer. All employment policies and practices are based solely on merit, regardless of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other legally protected basis.
