Requirements
- Fluency in Danish at C1 level or above, along with strong English communication skills at minimum B2 level
- Minimum of 6 to 12 months of experience in customer support roles
- Ability to manage and respond efficiently to high volumes of support tickets
- Demonstrated positive, proactive, and accountable work ethic
- Personal computer with at least 8GB RAM and reliable internet connection (50 Mbps download, 40 Mbps upload)
Nice to Have
- Prior experience in customer support within e-commerce or product-based industries
Benefits
- Consistent work hours from Monday to Friday, 9 AM to 5 PM CET
- Fully remote work setup available to candidates worldwide
- Collaborative and diverse international team environment
- Payment issued in USD
- Incentives for successful employee referrals
- Balanced workload management with attention to personal time and well-being through internal health initiatives
- Leadership that values personal growth and long-term collaboration
- Supportive conditions for continuous learning and self-improvement
- Work culture centered on trust, without mandatory time tracking
Compensation
USD
Work Arrangement
Remote (Worldwide)
Other
- Language requirements: Must be fluent in Danish (C1 or higher) and have strong English skills (at least B2)
- Work hours: Fixed schedule from 9 AM to 5 PM CET, Monday through Friday
- Shifts: Includes availability for weekend and holiday rotations
- Equipment: Must provide a personal computer with minimum 8GB RAM and stable internet (50 Mbps download, 40 Mbps upload)
