This role is for a Danish-speaking Customer Care Representative to assist customers of a major streaming platform with inquiries about subscriptions, billing, technical issues, and content availability. The position is ideal for candidates seeking international experience and the Mediterranean lifestyle, offering the choice to work on-site in Athens or remotely from anywhere in Greece.
What You'll Do
- Support customers with subscription, billing, and technical inquiries
- Handle interactions via phone, chat, and email
- Troubleshoot app or device issues and assist with account access
- Provide information on content availability, languages, and promotions
- Maintain high-quality service and follow internal guidelines
- Participate in an 8-day training program and 12-day nesting period before full production
- Work flexible schedules, including evenings, weekends, and seasonal peaks
What We're Looking For
- Fluent in Danish
Benefits & Compensation
- Opportunity for international experience
- Chance to enjoy the Mediterranean lifestyle
- Option to work on-site in Athens or remotely from anywhere in Greece
- Career growth
- Lifestyle benefits
- 8-day training program
- 12-day nesting period
Work Mode
Work on-site in Athens or remotely from anywhere in Greece. Flexible schedules, including evenings, weekends, and seasonal peaks.
