sa.global is seeking a mid-to-senior level D365 Finance & Supply Chain Management Consultant in Colombia to join their Managed Services team. The role involves delivering high-quality functional support and consultancy services for D365 FSCM with a strong focus on Supply Chain Management modules, optimizing client systems, resolving complex issues, and ensuring long-term platform stability.
What You'll Do
- Provide hands-on functional support and consultancy for D365 Finance & Supply Chain Management within agreed Service Level Targets
- Act as a subject matter expert for Supply Chain Management modules, including Procurement, Inventory, Warehouse, and Logistics
- Analyze, troubleshoot, and resolve complex business and system issues
- Collaborate with client stakeholders to improve system usage and business processes
- Proactively identify risks, recurring issues, and optimization opportunities
- Collaborate with team members as part of a global division
- Recommend improvements to internal support methodologies and processes, along with proposed solutions
- Recognize opportunities for additional service offerings or enhancements that can benefit clients
- Liaise with Microsoft and ISV partners where required
- Support release management, testing, and deployment activities
- Contribute to knowledge base documentation and best practice guidelines
- Identify opportunities for additional services and client value
- Maintain a professional and trusted advisor relationship with clients
- Commit to continuous learning and certification development
What We're Looking For
- Strong hands-on experience with Dynamics 365 Finance & Supply Chain Management
- Experience with Finance modules (GL, AP, AR, FA, Budgeting)
- Proven expertise in Supply Chain Management modules (Procurement, Inventory, Warehouse, Planning, Logistics)
- Strong understanding of end-to-end supply chain and operational processes
- Experience working in Managed Services or post-implementation support environments
- Ability to manage complex functional support scenarios
- Confident in providing client-facing consultancy and advisory services
- Strong analytical and problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment
- High attention to detail and quality standards
- Excellent communication and stakeholder management skills
- Experience with integrations, ISVs, and reporting tools
- Exposure to Power Platform and automation
- Experience supporting global or multi-entity environments
Nice to Have
- Relevant Microsoft certifications
Technical Stack
Dynamics 365 Finance & Supply Chain Management, Procurement, Inventory, Warehouse, Logistics, Planning, GL, AP, AR, FA, Budgeting, Integrations, ISVs, Reporting tools, Power Platform, Automation
Team & Environment
- 1000-member team across 25 countries
- Global division with collaborative Managed Services team
- Reporting structure: Not specified
Benefits & Compensation
- Open, flexible, vibrant, collaborative, and diverse culture
- Encouragement of innovative and dynamic thinking
- Inclusive work environment
- Opportunities for growth in a dynamic, collaborative, and supportive organization
- Strong and ethical working culture
- Work with a passionate and fun-loving team
- Commitment to continuous learning and certification development
Work Mode
- Local-country role based in Colombia
- Part of a global team structure
- Flexibility: Not explicitly specified
sa.global strives to provide an inclusive work environment and champions equality and diversity. Employees come from varied cultural and social backgrounds, and the company works to make sa.global a great place to work for everyone.
