Lylu Wear is looking for a Customer Support Representative to join our team. In this role, you will support our Distribution Department by focusing on order-related assistance and customer communication across the entire supply and delivery flow.
What You'll Do
- Respond to customer inquiries about orders and deliveries.
- Coordinate with distribution and warehouse teams.
- Track shipments and resolve delivery issues.
- Update order status in internal systems.
- Ensure clear and timely customer communication.
What We're Looking For
- Must be currently based in Ohio.
Nice to Have
- Previous customer support experience.
- Strong written communication skills.
- Comfortable working with CRM or support tools.
- Organized and detail-oriented mindset.
Technical Stack
- CRM or support tools.
Team & Environment
Supportive and collaborative team.
Benefits & Compensation
- Remote work within Ohio.
- Part-time or full-time flexibility.
- Structured onboarding and training.
- Long-term growth opportunities.
Work Mode
This role is remote but requires the candidate to be currently based in Ohio.
Lylu Wear is an equal opportunity employer.
