Boston, Massachusetts, United States Remote (Country) Employment

Globe Business is hiring a Customer Support Representative (Remote)

About the Role

Globe Business is looking for a Customer Support Representative to join our team and support our digital service operations. This remote role is ideal for organized individuals based in Massachusetts or Rhode Island.

What You'll Do

  • Assist with daily service coordination tasks
  • Update case details in internal systems
  • Review and confirm transaction records
  • Communicate with internal teams for smooth processing

What We're Looking For

  • Strong attention to detail
  • Clear written and verbal communication
  • Comfortable using online tools
  • Reliable internet and personal laptop

Benefits & Compensation

  • Structured onboarding program
  • Ongoing skills training
  • Flexible daytime schedule
  • Performance-based incentives

Work Mode

This is a remote position open to candidates residing in Massachusetts or Rhode Island. Day shifts are available with part-time or full-time options.

Globe Business is an equal opportunity employer.

Required Skills
Customer SupportCommunication SkillsProblem SolvingCustomer ServiceCRM SoftwareTime ManagementConflict ResolutionDocumentationPatienceEmpathy
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Posted 23 days ago