Colombia Remote (Global) Contract

Wonderly is hiring a Customer Support Representative (CO)

Requirements

  • Solid written and spoken English
  • 2 years of customer support experience in various environments, from start-ups to multinational corporations, or a degree from a top-tier institution
  • Commitment to a 40-hour workweek, beginning at 12:00pm Colombia Standard Time
  • Genuine enthusiasm for delivering unparalleled customer service
  • An independent spirit thriving in a remote, dynamic setting
  • Sharp analytical and critical thinking abilities
  • Adaptability, coupled with a receptivity to feedback

Nice to Have

  • Familiarity with tools like Front, Intercom, Stripe, Notion, Zapier, G-Suite, JIRA, and Zendesk

Benefits

  • Attractive compensation with structured pay reviews every six months
  • Clear pathways for advancement, from Senior Agent to Managerial and Customer Operations Analyst roles
  • A culture that values internal growth and promotion
  • A vibrant, collaborative, and innovative working atmosphere
  • Respect for your time with a swift and transparent interview process

Work Arrangement

Remote (Worldwide)

Additional Information

  • Commitment to a 40-hour workweek, beginning at 12:00pm Colombia Standard Time
Required Skills
various environmentsfrom start-ups to multinational corporattools like FrontIntercomStripeNotionZapierG-SuiteJIRAZendesk various environmentsfrom start-ups to multinational corporattools like FrontIntercomStripeNotionZapierG-SuiteJIRAZendesk
Invoicing holding you back?

Focus on work, not paperwork

Stop worrying about invoicing, taxes, and compliance. Glopay handles the business setup, you handle the client work. Get paid faster and look professional.

Auto-generated compliant invoices
Built-in expense management
Income reports for tax season
95% of earnings stay with you
Try Glopay free
No credit card needed
About company
Wonderly
Wonderly is building the first end-to-end AI business platform for service businesses. The roofers, contractors, med spas, and law firms that make up the majority of the economy are excellent at their craft and poor at running a business — and most of them should be generating 2–5x more revenue than they currently are. Today, solving this means hiring an agency, stitching together a dozen tools, and spending weeks on setup and maintenance. Even then, results are inconsistent and systems break constantly. Wonderly replaces all of it. Ads, website, lead intake, CRM, AI receptionist, follow-up, and project delivery — all in one platform, fully set up in minutes. Because we own every layer, nothing breaks at the seams. The integrations that fail in stitched-together systems simply don't exist inside Wonderly. What makes us different is that AI is native to the platform, not bolted on. Our agents don't just suggest — they actually run ads, build websites, answer calls, qualify leads, book meetings, follow up, and move deals through the pipeline. The goal is not incremental improvement. The goal is to take a business from a non-functional system to a high-performing one almost immediately. With backing from YC and Sam Altman, a $500M+ valuation, and hundreds of thousands of users, we're well positioned to lead. We're building for the majority of businesses in the economy. For them, AI doesn't need to be customizable — it needs to work. Wonderly is intense, fast, and not for everyone. If you want to work with top talent, push yourself harder than you thought possible, and help redefine how AI actually drives revenue for real businesses, you'll thrive here.
All jobs at Wonderly Visit website
Job Details
Department Support (International)
Category other
Posted 2 hours ago