Santiago, Región Metropolitana de Santiago, Chile Hybrid

Jumpseller is hiring a Customer Support - Ecommerce Specialist (Ongoing)

Requirements

  • Passionate, caring and empathic person, who likes to listen and solve other people's problems;
  • Incredibly resourceful and exceptional at finding solutions even when there is no clear path.
  • An advanced computer and Internet user, with previous experience creating or editing or managing Online Stores, Blogs, in Customer Support or in Marketing roles;
  • Excellent in communication and teamwork;
  • Fluent Spanish speaker.
  • Demonstrated previous professional experience in Customer Support;
  • Advanced computer skills, from a user perspective;
  • Ability to communicate clearly in writing and orally in English;
  • Spanish language is also recommended;
  • Previous experience with Jumpseller or other e-commerce platforms is a plus.

Nice to Have

  • A relevant bachelor/master degree is appreciated, but not mandatory;
  • HTML development experience is a plus.

Benefits

  • Remote Work
  • Competitive pay;
  • Performance based bonus every month;
  • Be in an informal environment, working for a global market;
  • Work on a MacBook + external 27" monitor.

Work Arrangement

Hybrid

Team

Structure: multicultural

Additional Information

  • language requirements: Fluent Spanish speaker. Ability to communicate clearly in writing and orally in English;
  • hours: 08.00am to 8.00pm (Chile Time).
  • shifts: Every 6 weeks, working a weekend is necessary, with 2 days off during the week.
  • equipment: Work on a MacBook + external 27" monitor.
Required Skills
Customer SupportJumpseller or other e-commerce platforms Customer SupportJumpseller or other e-commerce platforms
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About company
Jumpseller
Jumpseller is an e-commerce platform that allows small and medium-sized businesses to set up an online store with just a few clicks and start selling. It provides tools for design, customization, payments, shipping, sales channels, and integrations to help businesses grow online.
All jobs at Jumpseller Visit website
Job Details
Department Support
Category other
Posted 2 hours ago