Santiago, Región Metropolitana de Santiago, Chile Hybrid

Jumpseller is hiring a Customer Support - Ecommerce Specialist (Ongoing)

Requirements

  • Passionate, caring and empathic person, who likes to listen and solve other people's problems;
  • Incredibly resourceful and exceptional at finding solutions even when there is no clear path.
  • An advanced computer and Internet user, with previous experience creating or editing or managing Online Stores, Blogs, in Customer Support or in Marketing roles;
  • Excellent in communication and teamwork;
  • Fluent Spanish speaker.
  • Demonstrated previous professional experience in Customer Support;
  • Advanced computer skills, from a user perspective;
  • Ability to communicate clearly in writing and orally in English;
  • Spanish language is also recommended;
  • Previous experience with Jumpseller or other e-commerce platforms is a plus.

Nice to Have

  • A relevant bachelor/master degree is appreciated, but not mandatory;
  • HTML development experience is a plus.

Benefits

  • Remote Work
  • Competitive pay;
  • Performance based bonus every month;
  • Be in an informal environment, working for a global market;
  • Work on a MacBook + external 27" monitor.

Work Arrangement

Hybrid

Team

Structure: multicultural

Additional Information

  • language requirements: Fluent Spanish speaker. Ability to communicate clearly in writing and orally in English;
  • hours: 08.00am to 8.00pm (Chile Time).
  • shifts: Every 6 weeks, working a weekend is necessary, with 2 days off during the week.
  • equipment: Work on a MacBook + external 27" monitor.
Required Skills
Customer Support
Job Details
Location Santiago, Región Metropolitana de Santiago, Chile
Work mode Hybrid
Department Support
Category other
Posted 4 months ago
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About company
Jumpseller logo
Jumpseller is an e-commerce platform that allows small and medium-sized businesses to set up an online store with just a few clicks and start selling. It provides tools for design, customization, payments, shipping, sales channels, and integrations to help businesses grow online.
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