Requirements
- Must be based within the United States
- Bachelor's degree in Business, Marketing or Communications
- 3+ years of experience in a client-facing role (Customer Success, Account Management) in B2B or SaaS environments
- Proven track record in project management and complex technical solution implementation
- Excellent communication and presentation skills
- Ability to manage multiple projects simultaneously
- Strong problem-solving and analytical skills
- Proficiency in CRM software
- Proven track record in building and maintaining customer relationships
- Experience in developing and implementing customer success strategies
- Ability to work in a fast-paced, dynamic environment
- Adaptability to changing technologies and industry trends
Nice to Have
- Experience in a startup/ high growth environment
- Project Management certification preferred
- AI or Machine Learning certifications a plus
- Fluency in English (additional languages beneficial)
- Comprehensive understanding of life sciences industry, including regulatory and compliance requirements
- Broad understanding of AI technologies and their applications in life sciences, specifically in the medical affairs domain.
- Proficiency in data science concepts and practical application
- Knowledge of medical and scientific communication processes in pharma/biotech
Benefits
- Three weeks PTO + 1 week of December holiday recess
- One week Safe & Sick leave
- 10 company holidays + 2 floating holidays
- Medical, dental and vision benefits for you and your family
- Paid parental bonding leave
- 401(k) retirement plan, company match up to 5%
- Company-provided laptop and hardware
Work Arrangement
Remote (Worldwide)
Additional Information
- Because ∑ (human + AI) > human or AI alone
- Sorcero is an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, education, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. and celebrates the diversity of its growing team. We are unable to sponsor or take over sponsorship of employment visas at the present time.
