The Customer Success Manager (India) will manage strategic customer success relationships with enterprise clients leveraging Firework's video commerce solutions. This role focuses on nurturing and growing client partnerships in the India market through data-driven, growth-oriented strategies.
What You'll Do
- Offer strategic customer success relationship management to existing clients
- Nurture and grow enterprise customers across the India market
- Establish and maintain close growth-oriented partnerships with a diverse portfolio of clients
- Drive business growth for clients using Firework’s innovative commerce solutions
- Be client-focused and data-driven in managing customer success
What We're Looking For
- Experienced customer success professional
- Client-focused with strong relationship management skills
- Data-driven approach to customer success
- Ability to manage and grow enterprise customers in the India market
Team & Environment
- Curious
- Ambitious
- Energized by big ideas
- Growth-oriented
- Leadership-driven
- Impact-focused
Work Mode
Local to India
