United States Remote (Global) Employment

AI Acquisition is hiring a Customer Success Growth Consultant (CSM) - Remote

About the Role

AI Acquisition is hiring a Customer Success Growth Consultant to drive the success of ambitious entrepreneurs in our Growth Partner Accelerator program. You will oversee a portfolio of clients, conduct daily 1:1 consultation sessions, and guide them on the development and execution of their strategic growth action plans.

What You'll Do

  • Conduct in-depth, personalized video consultations to understand each client’s current position and goals, crafting tailored action plans.
  • Provide ongoing support through regular progress reviews, offering strategic guidance to ensure accountability and continuous advancement.
  • Manage a portfolio of around 40 clients, ensuring each receives the attention and support needed to thrive.
  • Deliver insightful analysis on client progress and overall program performance to inform key stakeholder decisions.
  • Refine strategies in offer creation, marketing, and sales to help clients increase revenue.
  • Regularly audit and optimize client funnels, offers, pricing, and sales processes to maximize effectiveness and growth.
  • Oversee the end-to-end client experience, proactively implementing improvements to maximize satisfaction and results.
  • Act as a dedicated coach through 1:1 sessions, setting clear action plans, holding clients accountable, and providing targeted feedback.
  • Rapidly resolve challenges while reviewing key milestones to ensure clients stay focused on high-impact activities.
  • Review and refine client-created marketing materials to ensure quality and effectiveness.
  • Serve as a key resource within our digital community platforms, promptly addressing client inquiries and guiding them to relevant tools and content.

What We're Looking For

  • At least 3 years of experience growing, coaching, or consulting businesses.
  • Proven track record of helping entrepreneurs achieve their goals.
  • Passionate about learning and developing both technical and professional skills.
  • Thrives in dynamic, fast-paced environments surrounded by ambitious, driven individuals.
  • Strong ability to hold clients accountable, provide actionable feedback, and guide them through challenges.

Nice to Have

  • Ex-agency owners.
  • Individuals with extensive digital marketing and sales experience.

Benefits & Compensation

  • Compensation: Base retainer of $5K–$10K/month.
  • Equity opportunities: Invitation to a share scheme after 12 months (subject to performance).
  • 1:1 executive coaching.
  • $20K annual training budget.
  • Continuous up-skilling at the C-suite level.

Work Mode

This is a fully remote position, allowing you to work in a dynamic environment dedicated to transforming lives.

AI Acquisition is an equal opportunity employer.

Required Skills
Customer SuccessAccount ManagementUpsellingCross-sellingClient OnboardingCustomer RetentionStakeholder ManagementConsultingData AnalysisCommunicationPresentationCRM Software
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About company
AI Acquisition

AI Acquisition is building a global ecosystem around high-growth digital businesses, software products, and AI-powered services.

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Job Details
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Posted 8 months ago