Univar Solutions is hiring a Customer Service Specialist to manage order processing from start to finish and serve as a single point of contact for our customers. Reporting to the Customer Service Manager, you will ensure a consistent customer experience through coordination and problem resolution.
What You'll Do
- Receive and process customer orders
- Develop solutions to customer needs and opportunities
- Build and sustain long-term customer partnerships
- Display effective communication and interpersonal skills
- Collaborate effectively with team members
- Resolve problems and non-conformances quickly
- Perform other duties as required
What We're Looking For
- A University degree or College diploma with specialized training in a related field (i.e., chemistry, sales, or customer service) with two (2) years of customer service experience
- Strong organizational aptitude, detail orientation, and excellent time management skills
- Strong problem-solving skills with the ability to prioritize and multitask
- A team player who is customer-oriented and self-motivated with a proven ability to interface confidently with internal and external stakeholders
- Strong computer skills using the Microsoft Office suite including Outlook, Excel, and Word
Technical Stack
- Microsoft Office suite including Outlook, Excel, and Word
Team & Environment
You will report directly to the Customer Service Manager.
Benefits & Compensation
- Global career advancement and mentoring opportunities
- Competitive salary
- Employee Resource Networks that are advocating for advancing diversity, equity, and inclusion within the company
Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.
