Fintua, part of CluneTech, is hiring a Customer Service Representative to support the Sprintax product. This is a temporary 5-month contract where you will provide service to international clients, gaining experience in a multinational business environment.
What You'll Do
- Take care of customer enquiries via chat and email.
- Assess individual problems and offer the best possible solution to ensure customer needs are met.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
What We're Looking For
- An excellent level of English.
- Enjoyment of communicating with people and resolving cases.
- A friendly personality.
- A self-motivated and result-oriented approach.
Benefits & Compensation
- Flexible Working Policy with a combination of remote and office working.
- Multisport Cards.
- 22 Annual Leave Days for all employees plus additional days with length of service.
- Lifework days: ½ day each quarter to get your life work done.
- Flex hours where you can work your 40 hours across 4.5 days.
- Additional Health Insurance including dental and vision care.
- Team Buildings & Parties.
- Life Insurance.
- Refer a Friend Bonus.
- Discounts across various stores, theatres, restaurants.
- Employee CSR Programme, CluneTech Cares, with one paid Volunteer Day per year.
- CluneTech Life – corporate wellness program.
- Monthly Food Vouchers.
- Company Paid Trainings & Learning Accounts.
- #OneTeam Awards and Annual Employee of the Year Awards.
- Milestone Recognition Program.
- Free Sports: Football, Tennis, Volleyball.
- Employee Assistance Program.
- Meeting Free Days – a specific no meeting day to focus on getting things done.
Work Mode
This role follows a hybrid work model.
