Responsibilities
- Handle incoming and outgoing phone calls
- Address and resolve customer inquiries promptly and professionally
- Foster long-term customer relationships through consistent and engaging communication
- Deliver high levels of service in every customer interaction
- Maintain accurate records of customer communications, account updates, and document filings
- Adhere to established communication protocols, policies, and procedures
- Go beyond standard service expectations to enhance customer engagement
- Perform additional duties as assigned
Compensation
Entry Level (1-3 years): Up to $760 monthly; Intermediate Level (3-5 years): Up to $820 monthly; Expert Level (5+ years): Up to $980 monthly
Other
- USB Headset with Noise Cancellation feature
- Working Webcam
- Computer with at least 1.8 GHz processor and at least 4GB RAM
- Main Internet Service Speed: at least 25 Mbps cable connection
- Backup Internet Service Speed: at least 10 Mbps
- Only qualified candidates will be invited to take the assessment & scheduled for an interview.
- You may refer friends using our Affiliate Marketing Program and earn up to $30 if your referral is hired.
