You'll provide reliable support to players who speak Dutch or English, ensuring their experience is smooth and positive. Working in a fast-paced setting, you'll respond to inquiries via phone and email, delivering accurate solutions while maintaining a helpful and professional tone.
What You'll Do
- Respond to player questions and concerns in Dutch and English through phone and email
- Deliver timely, accurate resolutions to improve user satisfaction
- Contribute to a positive player experience by staying patient, clear, and solution-focused
Requirements
- Strong spoken and written communication skills in both Dutch and English
- Ability to assess issues quickly and determine effective solutions
- Flexibility to adapt to evolving procedures, tools, and team needs
Benefits
- Work in a lively, inclusive, and ever-changing environment
- Join a close-knit team that fosters mutual support and collaboration
- Access training programs and internal pathways for professional growth
- Receive a competitive salary with performance-based bonuses
- Enjoy discounts at local restaurants, cafés, gyms, and other venues
