Requirements
- A minimum of 2 years’ customer service and call centre experience
- Availability to work 1:00pm to 10:00pm Mon -Thu and 10:00am to 7:00pm Fri (EST)
- Availability to work occasional Saturday shifts (10:00am to 5:00pm)
- You are technically savvy and self-reliant
- A newer-version Windows PC or laptop computer (Apple or Mac are not supported)
- A professional work from home office space
- High-speed cabled internet connection (min of 25 mbps down/5 mbps up)
- A USB headset and webcam
Benefits
- Permanent, full-time employment with consistent hours and growth opportunities
- $20.00 - $24.00 hourly w bonuses
- Engagement with world-class charitable organizations
- 100% paid training and health benefits (at 3 months)
- Training opportunities, lunch-and-learns, workshops
- Team culture and activities, ice breakers, community events
Work Arrangement
Remote (Worldwide)
Additional Information
- Full-time, zero-commission, outbound, work-from-home position
- 40 hours a week
- No cold calls or high-pressure tactics
- Results matter; performance team
- No fees to apply
- Must be based in EST time zone for shift coverage
- Accommodations available upon request for candidates with disabilities
