Szczecin, West Pomeranian Voivodeship, Poland On-site Full-time

CROSS BORDER TALENTS is hiring a Customer Service Advisor (Healthcare) with Spanish + Portuguese + English

Responsibilities

  • Immerse yourself in Health advising, contributing to the success of top brands.
  • Be an effective communicator, bridging the gap between customer and our client, ensuring smooth collaboration.
  • Be the 1st point of contact to consult, assist, and support the customer needs.
  • Foster enduring relationships with customers, building trust.
  • Take charge of solving problems and take care of maintaining our client's good name and image.
  • Learn the art of providing strategic recommendations and generating exceptional customer service.
  • As a Customer Service Advisor, you will be the first point of contact for the customer, responding to the various incoming requests about pharmaceutical products, solving the emerging issues via telephone, mail, chat.

Requirements

  • Main requirement: Medical background: Bachelor's or Master's degree in medical studies: pharmacy, biotechnology, etc.
  • Degree in Pharmacy/Chemistry/ Biology/ Biotechnology/Science or similar field of studies.
  • Fluency in Spanish + Portuguese and English.
  • Effective organization and time management skills are essential.
  • You’re self-motivated and skilled at multitasking, ready to take on new challenges.
  • You are excited about your field of studies and willing to continue improving your knowledge in the medical working environment.

Benefits

  • Schedule: Full-time. Day Shifts - 8:00-19:00. From Monday till Friday. Every second Saturday is a working one.
  • Our "2 weeks training" and “learning by doing” approach promises professional growth as you gain hands-on experience, with a constant support of your Training Buddy.
  • Embrace an international and diverse work environment, expanding your horizons.
  • Your development will reflect your evolving skills and potential as we invest in your development.
  • Employment Contract.
  • Private medical care.
  • Group insurance program, sports and leisure program.
  • Social activities, events and celebrations.

Additional Information

  • Full-time
  • Day Shifts - 8:00-19:00
  • From Monday till Friday
  • Every second Saturday is a working one
  • Fluency in Spanish, Portuguese, and English
  • 2 weeks training
  • learning by doing
  • Training Buddy support
About company
CROSS BORDER TALENTS

Your international recruitment partner for hard to find candidates and jobs all over the globe. We are a specialist recruitment consultancy with a global network, providing permanent and talent-leasing solutions in Engineering, ICT, and Multilingual sectors.

Operating in over 102 countries, we bridge skill gaps by delivering tailored recruitment solutions worldwide, connecting top talent with world-class opportunities across industries.

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Job Details
Category other
Posted 3 days ago